About the Role:
SingleStore is seeking a versatile and motivated Technical Writer with solid SQL/database knowledge to produce high-quality technical content. This person will be an integral part of the Technical Documentation team which is responsible for developing and delivering the documentation for the SingleStore database and its associated features.
Main Responsibilities
As a Technical Writer at SingleStore, you will:
- Be part of a team that values technical documentation and recognizes its importance to customer success
- Research and document SingleStore products and features
- Collaborate with a variety of SMEs and teams
- Edit, maintain, and improve existing SingleStore documentation
- Use our documentation/publishing process and workflow tools
- Create best practices guides and code samples
- Manage your ticket backlog
- Uncover new ways to make our documentation even better
Desired Skills and Experience
- Expert English communication skills
- Demonstrated ability to produce clear and concise documentation for a developer/technical audience
- Familiarity with SQL and experience with writing for database administrators (DBAs)
- Working database knowledge and experience is desired, with hands-on MySQL experience a big plus
- The ability to read code is desired; the ability to write code is even better (SQL and Python knowledge are preferred)
- Strong understanding of the software development process
- Can effectively and proactively communicate and collaborate with Engineers, Product Managers, UX Designers, subject matter experts (SMEs), and others to drive out/capture technical information
- Able to quickly understand and use SingleStore products and related technologies
- Able to quickly learn the tools and technologies we use to author our documentation and manage our workflow (Jira, Google Docs, Paligo, and GitHub)
- Possess the desire and creativity to simplify and organize technical content
- Is curious, enjoys figuring things out, and is open to learning new things
- Able to work well with remote teams and SMEs in a fast-paced environment
- Self-motivated and able to work autonomously
Top Skills
What We Do
SingleStore helps businesses adapt more quickly, embrace diverse data and accelerate digital innovation by operationalizing all data through one platform for all of their moments that matter. These capabilities are provided as a service in AWS, Azure, and GCP and through your own deployments with SingleStore Managed Service and SingleStore DB. Visit www.singlestore.com or follow us on Twitter @SingleStoreDB.
Founded in 2011, SingleStore delivers innovative breakthroughs for modern data workloads spanning transactions, analytics and AI for leading businesses undergoing digital transformation. Backed by GV (formerly Google Ventures), Glynn Capital, Accel, Caffeinated Capital, Data Collective and IA Ventures. SingleStore employs over 200 people across its offices in Portland, San Francisco, Seattle, Silicon Valley, Lisbon, London and the Ukraine.
As a converged data platform leader, with hundreds of customers including more than half of the world’s top 10 banks, two of the top three telcos, and 12 of the Fortune 50. In 2019, the company introduced the world to Helios, now called SingleStore Managed Service, its cloud database available in AWS, GCP and Azure. SingleStore is proud to work with leading partners such as IBM/Red Hat, Virtusa, FiServ, InfoSys, and Tata to deliver innovative solutions to customers.
Why Work With Us
SingleStore is designed for the world’s SaaS builders, data leaders and digital disruptors. Brands like Hulu, Uber, Comcast and more choose SingleStore to reduce operational and design burdens of their real-time analytical applications to supercharge limitless data experiences. That means riders quickly connect with their drivers.
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