Technical Writer

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Would you like to join a team focused on producing high-quality technical documents for Equifax’ external customers and/or internal employees? As a Technical Writer, you will have the opportunity to work with a talented team to produce technical documentation across the organization. You may work with design/branding teams to create standard documentation forms or work with development teams for creating/maintaining delivery method.
You will work with cutting edge tools to create written or visual product/process documentation, technical documentation and illustrations, user manuals, and/or training and demo materials. You are motivated by collaborating with multiple resources across a broad technical and business portfolio to create content. You thrive on using a modern approach to your technical writing: Collaborative tools, real-time crowdsourcing, topic reuse, automated publication and continuous delivery. You are the ideal candidate if you have excellent communication skills and the ability to deliver high-quality technical publications.
What you will do

• You have demonstrated experience as a Technical Writer for complex technical or business software applications

• You have created consistent documentation for enterprise customers, global implementation teams, and internal employees

• You are able to establish tools, templates, and methods to produce effective documentation deliverables

• You can coordinate with design and branding teams to ensure compliance with content, format, and brand standards

• You will work closely with software development teams to ensure the technical accuracy of user content

• You can collaborate across alliances with other writers to ensure guidelines, tools, and styles are employed consistently

• You will ensure that all publications are authored in accordance with both Equifax and industry best practices

• You will differentiate the values of and the differences between conceptual, procedural, and reference information types

• You will manage both single-source and reusable content to effect automatic updates in multiple documents

• You understand version control concepts as related to content management systems

• You will administer conditional content for differentiated global audiences or regional variables

What experience you need

• BS or MS degree in English, Technical Writing or related

• 5+ years of Technical Writer experience in a fast paced environment

• You have the ability to produce effective user documentation based on audience analysis

• You are able to work with minimal supervision leveraging skills and experience to create high quality deliverables

• You have demonstrated experience using technical documentation tools, processes, and advanced delivery methods

• You possess excellent written and verbal English language grammar skills

• You have a familiarity with Agile software development models and iterative production cadence

• You have strong communication, organizational, and analytical skills

• You are able to conform writing style, content, and formatting using proprietary style guides

• You understand and adhere to current documentation usability concepts

• You are able to collaborate effectively with subject matter experts from various professional levels

• You have communicated across time zones with a global workforce using advanced collaboration media tools

What could set you apart

• You have experience with cloud computing or web services or related areas

• You have an understanding of the software development life cycle (SDLC)

• You have the ability to write example code in at least on of the following programming languages: JavaScript, Java, C#, or C++

• You have experience working with XML, markdown, or HTML and experience with Linux or Windows system administration is a plus

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

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