Summary
We are looking for a Technical Writer to join our team. You should be able to understand complex software systems and transform technical information into clear, accurate, and user-focused product content. You are structured in your thinking, precise in your communication, and comfortable working with software engineers, architects, DevOps teams, and product managers.Job description
We are open for less or more experienced candidates, so do not hesitate to send your CV.
As a Technical Writer, you will- Create and maintain product content for ESET software, APIs, services, and integrations.
- Develop user guides, deployment guides, administrator documentation, API documentation, release notes, and troubleshooting content.
- Use modern documentation, collaboration, and AI-assisted authoring tools to improve productivity and content quality.
- Work closely with software engineers, architects, QA engineers, technical support, product managers, and localization teams.
- Review product and content changes and identify documentation requirements throughout the development lifecycle.
- Configure and test software environments to validate documentation and reproduce user scenarios.
- Report product defects, usability issues, and documentation gaps discovered during testing and documentation activities.
- Contribute to documentation standards, style guidelines, and content quality initiatives.
- Participate in the enhancement of documentation processes, workflows, and tools.
- Have excellent written English and can communicate complex technical topics clearly and concisely. Have excellent analytical skills and attention to detail.
- Have at least 2 years of experience in technical writing, software documentation, engineering documentation, or a similar role.
- Understand fundamental software engineering concepts such as APIs, authentication, authorization, databases, client-server architecture, microservices, and cloud services.
- Can work with technical specifications, engineering designs, logs, configuration files, and command-line tools.
- Are comfortable reading, understanding and editing scripts and configuration files such as Bash, PowerShell, YAML, JSON, or similar formats.
- Have basic knowledge of modern software delivery practices, including Git, CI/CD pipelines, containers, and Docker.
- Can work independently while collaborating effectively with distributed technical teams.
- Understand how software works, not just describe user interfaces.
- Learn new technologies quickly.
- Ask effective questions and collaborate with engineers.
- Turn incomplete technical information into structured, customer-focused documentation.
- Balance technical accuracy with readability and usability.
Basic wage component (brutto): from 2300 EUR/m.
* The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate.
* Performance bonus 2 times per year up to 10% of the basic salary paid for the evaluation period(usually 6 months).
#LI-JK1 #LI-Hybrid #mid-senior
Benefits
Health & well-being- BenefitPlus
- Healthcare (check-ups/annual programs)
- Multisport card
- Travel card "električenka"
- Supplementary pension saving
- Sick days
- Marriage allowance
- Childbirth allowance
- Parental contribution
- ESET family events (Family day, St.Nicholas)
- Refreshments in the office (fruits, coffee, soft drinks)
- Let´s get together breakfast
- Activity room, quiet room
- ESET events (Žranica, Christmas party..), teambuildings
- Loyalty allowance
- Loyalty extra days off
- Loyalty cake
- Loyalty glass award
- Refer a friend
- Christmas presents
- Discounts from external providers
Primary location
BratislavaAdditional locations
Time type
Full timeSkills Required
- Excellent written English and ability to communicate complex technical topics clearly and concisely
- Excellent analytical skills and attention to detail
- At least 2 years of experience in technical writing, software documentation, engineering documentation, or a similar role
- Understanding of software engineering concepts, including APIs, authentication, authorization, databases, client-server architecture, microservices, and cloud services
- Ability to work with technical specifications, engineering designs, logs, configuration files, and command-line tools
- Ability to read, understand, and edit Bash, PowerShell, YAML, JSON, or similar scripts and configuration files
- Basic knowledge of Git, CI/CD pipelines, containers, and Docker
- Ability to work independently and collaborate with distributed technical teams
ESET Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ESET and has not been reviewed or approved by ESET.
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Leave & Time Off Breadth — Time off is viewed as strong, with added days off and vacation/PTO described positively. Policies around PTO appear to contribute meaningfully to overall value.
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Parental & Family Support — Parental benefits are highlighted as supportive, with enhanced parental leave referenced in multiple regions. This area is frequently cited as a standout element of the package.
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Flexible Benefits — Flexible work options such as hybrid schedules and flexible hours are emphasized and appear to be widely appreciated. Work-from-home flexibility is repeatedly highlighted as a strength.
ESET Insights
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages. Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background. And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it. Put simply - when technology enables progress, ESET is here to protect it. ESET - Progress. Protected. Visit www.eset.com to learn more
