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We are looking for a motivated Technical Support Engineer to provide technical assistance, troubleshoot hardware and software issues, and ensure smooth IT operations. Freshers with basic technical knowledge and good communication skills are encouraged to apply.
Provide technical support to customers or internal users through calls, emails, and chat.
Troubleshoot hardware, software, operating system, and basic network-related issues.
Install, configure, and maintain computer systems, applications, and peripherals.
Diagnose and resolve technical issues within defined timelines.
Maintain records of issues, resolutions, and support requests.
Escalate complex technical problems to the appropriate team.
Assist with Windows operating systems, printers, LAN, Wi-Fi, and basic IT troubleshooting.
Ensure customer satisfaction through timely and professional support.
Basic knowledge of computer hardware, software, and operating systems.
Understanding of Windows OS, MS Office, and basic networking concepts.
Knowledge of LAN, Wi-Fi, IP addresses, DNS, and troubleshooting is an advantage.
Good verbal and written communication skills.
Strong problem-solving and analytical abilities.
Willingness to learn new technologies and work in a team.
RequirementsRequired Skills
Basic knowledge of computer hardware, software, and operating systems.
Understanding of Windows OS, MS Office, and basic networking concepts.
Knowledge of LAN, Wi-Fi, IP addresses, DNS, and troubleshooting is an advantage.
Good verbal and written communication skills.
Strong problem-solving and analytical abilities.
Willingness to learn new technologies and work in a team.
Skills Required
- Basic knowledge of computer hardware, software, and operating systems
- Understanding of Windows operating systems and MS Office
- Basic networking concepts
- Knowledge of LAN, Wi-Fi, IP addresses, DNS, and troubleshooting
- Good verbal and written communication skills
- Strong problem-solving and analytical abilities
- Willingness to learn new technologies and work in a team
What We Do
Training Basket is a global provider of advanced IT Training and Certification Programs for individuals and organizations. Our primary objective is to bridge the gap between corporations seeking skilled professionals and students aspiring to secure satisfying employment. We strive to create a win-win situation for all stakeholders involved. At Training Basket, we understand the evolving needs of the IT industry and the importance of staying updated with the latest technologies and skills. Our comprehensive IT Certification Courses are designed to equip students and professionals with the knowledge and expertise required to excel in today's competitive job market. Remember, success is not a destination; it's a journey and we are here to walk that path with you. Dare to dream and strive for greatness; together, we will create a future that knows no bounds. Welcome to Training Basket – where passion meets excellence!
Why Work With Us
Industry-Vetted Curriculum: The courses are meticulously designed to provide a comprehensive understanding of the subject matter, ensuring students receive a well-rounded education in their chosen field.
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