You will demonstrate technical leadership, teamwork capability and the ability to keep up with evolving technologies in the grid automation communication domain, versatile in adapting new product platforms and mentoring the junior members of the team and other colleagues.
You will utilize your experience or expertise to solve problems, develop and execute team and self-objectives, and possess the ability to effect short-term and some long-term business goals. Customer interactions are integral to the role, as a domain expert representing the Product Line.Job Description
Responsibilities
- L3 technical support on assigned product platforms, covering both pre-sales and post-sales tasks. Proactively develop team expertise on other Products platforms. This role covers mainly products from Stafford, Bilbao, Markham, which currently include P40, P40A, P40AE, 650, MM, UR, 8 series and legacy products.
- Investigate reported communication and network-related issues related to the range of products, with emphasis on IEC 61850 and Ethernet networks; develop Application Notes, articles and guidance notes to drive product sales and facilitate GA project delivery.
- Resolve customer complaints (ACT) on products and prepare necessary customer communication such as Customer Technical Reports, accountable for resolving most critical cases such as communication disconnections. Site visits as necessary for gathering evidence for analysis, troubleshooting or customer meetings.
- Provide product / applications training on new products and product evolutions; develop and update training modules as necessary. Customer training responsibility in selected cases. Train the trainers from regions.
- Lead or contribute to customer events such as regional roadshows or seminars, in-depth training, pilot projects involving new technology.
- Collaboration with R&D: contribute to product roadmap as required, e.g. validation of new products and product evolutions.
- Maintain broad awareness of GA Product efforts to assure technical quality excellence, timely completion of work and reviews, appropriate use of resources, and responsiveness to customer needs.
- Technical leadership in communications in power systems
- Participate in industry working groups and conferences, and influence evolution of strategic technologies
- Work with PL teams on application and implementation new / evolving standards and technologies in the product roadmap
Required Qualifications
- Engineering degree (Communications/Network or closely related discipline)
- In-depth understanding of communication protocols (serial and Ethernet) and system engineering processes used in substation automation systems
- 10+ years in industrial communications in the power system or similar industrial domain, or advanced degree qualification, in lieu of less experience
- Ability to travel (globally) up to 10% of time.
Desired Characteristics
- Awareness of cybersecurity standards and considerations relevant to substation automation systems and IEDs
- Proficiency with presenting and demonstrating technology solutions to customers
- Fluent in English; an additional language will be a plus
- Work in close collaboration with a multi-site team of experts
- Excellent Interpersonal and leadership skills.
- Ability to work in small teams.
- Lead initiatives of moderate scope and impact.
- Ability to work in several projects simultaneously.
- Effective problem identification and solution skills.
- Proven analytical and organizational ability.
- High level of flexibility to adapt to continuous changing business needs in support.
For candidates applying to a Canadian-based position, the pay range for this position is between $110 500,00 and $160 500,00 CAD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.
Bonus eligibility: discretionary annual bonus.
This posting is for an existing vacancy.
Additional InformationRelocation Assistance Provided: No
Skills Required
- Engineering degree (Communications/Network or closely related discipline)
- In-depth understanding of communication protocols (serial and Ethernet) and system engineering processes used in substation automation systems
- 10+ years in industrial communications in the power system or similar industrial domain (or advanced degree in lieu of less experience)
- Ability to travel globally up to 10% of time
- Awareness of cybersecurity standards relevant to substation automation systems and IEDs
- Proficiency presenting and demonstrating technology solutions to customers
- Fluent in English; additional language a plus
- Leadership, mentoring, and strong interpersonal skills
GE Vernova Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Vernova and has not been reviewed or approved by GE Vernova.
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Retirement Support — The 401(k) plan includes company matching contributions and additional company retirement contributions, with access to Fidelity resources and financial planning consultants. Feedback suggests this structure supports long-term savings beyond a basic match.
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Parental & Family Support — Paid parental leave is available with flexible, continuous or non-continuous usage, and is complemented by adoption resources and Work/Life Connections guidance. Maternity leave is described as extended relative to typical workplace norms.
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Leave & Time Off Breadth — Time-off programs include 12 paid holidays, permissive time off for many salaried roles, and dedicated personal, illness, and caregiving time for U.S. new hires. Some hourly roles start with a defined PTO bank, while other roles may offer unlimited time off.
GE Vernova Insights
What We Do
GE Vernova is a planned purpose-built company on a mission to electrify the planet while simultaneously working to decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Together, we have The Energy to Change the World.
Why Work With Us
Join our team, to evolve and grow, surrounded by some of the brightest minds in the industry who help you get better every day. You’ll get the chance to rewrite the rules, work on cutting-edge technology, and be part of a global team for positive change.
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