Technical Solutions Consultant

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical Solutions Consultant

What does a successful Technical Solutions Consultant do at Fiserv?

As a successful Technical Solutions Consultant in the Issuing organization, you will ensure that Fiserv delivers on its commitments to our clients. You will serve a meaningful role in driving solutions while ensuring client satisfaction and partnership with stakeholders across the company.

What you will do:

• Gain an understanding of all aspects of Issuing technology to be able to problem solve and find solutions for our clients
• Engage with clients on how to solve for specific business needs, including consulting and solution recommendations based on software functionality
• Partner with clients on how to use technology while continuing to achieve business/compliance goals
• Partner with product managers, sales and technology to support implementation and platform changes
• Support IT counterparts with design and/or development of solutions for client specific requests
• Assist with resolution of technical client requests that require research and/or non-developer implementations

What you will need to have:

• Bachelor's degree in business, technology or a related field required
• Knowledge of Optis and related systems
• 10+ years of experience in the Payments Industry
• 10+ years of experience with business architecture and/or translating business requirements into, (high level) solutions
• Experience vetting technical requirements with clients
• Strong experience in relationship building, with both Internal and External business partners

What would be great to have:

• Technical or solutions consulting experience
• Experience with Waterfall and Agile methodologies
• Background and experience generating revenue growth for clients by finding opportunities to utilize product or service functions
• Experience with championing and providing consulting recommendations to support system enhancements/modernization

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.