About this opportunity:
Ericsson invites applications for the Service Architect role where you will be contributing towards developing innovative, end-to-end solutions for our customers by analyzing, designing, and developing services based on client specifications and business needs. This role involves a collaborative engagement with the client as well as leading Ericsson's Service Delivery Unit (SDU) interface to ensure the performance and lifecycle of the service.
What you will do:- Analyze and design the overall end-to-end technical architecture of the service and support its underlying applications, infrastructure, and data analytics, including Machine Learning (ML), Artificial Intelligence (AI), and Data Analytics Automation.- Plan, design and update new or existing services, including designing configurations for applications and infrastructure.- Manage the service throughout its lifecycle, from planning, managing change and release, maintaining customer experience, to the termination.- Coordinate infrastructure evolution plans based on demand growth and the introduction of new technologies or functionalities, aligned with Ericsson's strategies.- Support the customer in making strategic decisions regarding infrastructure evolution, enhancements, or additions as required.- Validate and approve capacity and availability plans for the live network and IS/IT infrastructure.- Drive innovation initiatives to provide new or enhanced services to the customer.- Develop and maintain customer documentation to increase customer insight and support strategic decisions (e.g., Network Configuration).
The skills you bring:- Ericsson Operations Engine - Mode Of Operations.- Network Infrastructure.- Performance and Planning.- Analyze the scope and create logic flow and HLD?.- Network Performance.- Automated Machine Learning.- Service Delivery Business Understanding.- Planning and Design Delivery Management.- Business Continuity Management.- Network Configuration And Change Management.- Business Proposals.- Network Capacity Management.- Business Requirements.- New Business Development.- Work Level Agreement (WLA) and Service Level Agreement (SLA).
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 778939
What the Team is Saying
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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