What you'll do
- Work directly with internal customers (software engineers) to research, collect insights or validate understanding
- Build relationships with the broader product and engineering teams, influencing without authority and collaborating and communicating effectively with internal stakeholders, and senior leadership
- Participate in developing strategy for engineering focussed products and tooling to help realise Xero’s technical goals
- Develop roadmaps with support from your teams to execute on the strategy, delivering value iteratively and rapidly
- Take responsibility for managing risks arising from non-functional concerns including security, privacy, regulatory change and compliance, accuracy, responsible data use and availability
- Monitor and analyse the ongoing performance of a product both from a commercial and customer perspective
- Be comfortable and adaptable to a fast moving environment, keeping up with industry trends
- Regularly liaise and engage with third party vendors for our suite of tools, identifying risks, and supporting adoption of features and requirements they may have
What you'll bring with you
- A background in working on software engineering problems, particularly in cloud based environments (we mostly use AWS)
- Experience in agile processes, defining user stories, and managing work backlogs
- Experience defining product roadmaps and supporting long term planning
- Strong communication skills that can adapt to the right audience, clearly and concisely
- This role is likely to have involvement with our generative AI tools and goals, so we have a strong preference for someone with experience in rolling out and supporting AI and agentic tools
- Knowledge of using feedback and data to help inform decision making, and articulate clear outcomes through company and team metrics
- Able to bring together multiple views and inputs, and turn that into requirements to support product development
Top Skills
What the Team is Saying
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
We believe that by simplifying the complex we're not only making life better for small business, we’re helping to create a stronger, more vibrant economy. When you join this team, you’re impacting local communities, on a global scale. Being a Fast Co. Best Workplace for Innovators is a direct reflection of our creative, curious culture.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
