Technical Sales Support Engineer

Posted 10 Hours Ago
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Shipley, Bradford, West Yorkshire, England, GBR
In-Office
Entry level
Other
The Role
Provides technical support to sales teams and customers throughout pre-sales and post-sales activities. Responsibilities include gathering technical requirements, preparing equipment quotations, maintaining sales literature, supporting technical reviews, conducting machine audits, identifying upgrade and aftermarket opportunities, and improving collaboration, project management, and document control between Sales and Technical teams.
Summary Generated by Built In

Job Description:

We have a new vacancy for a Technical Sales Support Engineer to be based at our site in Shipley, Bradford.

About CMbE

CarnaudMetalbox Engineering (CMbE) designs, develops, and manufactures high-performance metal forming and finishing machinery for the production of beverage, food, and aerosol cans.  With our commitment to innovation and precision engineering, it is an exciting time to join our business. CMbE offers you the opportunity to grow and develop your skills in an expanding industry.

Your mission in CMbE

The Technical Sales Support Engineer will improve and maintain the technical support available to support company sales activity, utilising both the resource with the Sales Support team and by increasing cooperation between the Sales and Technical departments.

The successful candidate will provide technical support to the sales function, acting as a key point of contact for customers and delivering expert advice throughout the sales and post-sales process. They will work closely with customers, Engineering, Sales, and Marketing teams to gather technical requirements, produce timely equipment quotations, maintain accurate sales literature, and identify opportunities for upgrades, enhancements, and aftermarket sales.

The role also includes attending technical review meetings and conducting machine audits. In addition, they will drive improvements in project management by strengthening collaboration, processes, and systems between Sales and Technical teams, while enhancing document control practices to ensure consistency, accuracy, and efficiency across both functions.

About you
The ideal candidate will hold a minimum of an NVQ L3 in an Engineering discipline, with a strong technical or engineering background. They will have the ability to read and interpret engineering drawings.

They will possess excellent verbal and written communication skills, be proficient in Microsoft Office applications including Excel, Outlook, and PowerPoint, and be able to work effectively both independently and as part of a team. Strong organisational skills, the ability to prioritise workloads, and a customer-focused approach are essential. The successful candidate should be able to undertake travel of 50 days per year, including international travel.

What CMbE Offers You

  • The opportunity to build a career in a multi-cultural environment

  • To be rewarded fairly and promoted based on merit and performance  

  • Professional and personal development through training and work experiences 

  • Strong engagement and commitment to the safety of our employees

Join us and become part of an international team of professionals across the Crown packaging group who are passionate about precision engineering, can making machinery and sustainable packaging!

Skills Required

  • Minimum NVQ Level 3 qualification in an engineering discipline
  • Strong technical or engineering background
  • Ability to read and interpret engineering drawings
  • Proficiency with Microsoft Office, including Excel, Outlook, and PowerPoint
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
  • Strong organisational and workload-prioritisation skills
  • Customer-focused approach
  • Ability to travel approximately 50 days per year, including internationally
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The Company
HQ: Tampa, FL
5,058 Employees

What We Do

Crown is a worldwide leader in the design, manufacture, and sale of packaging products and equipment for consumer and industrial products. Crown's packaging for consumer products include steel and aluminum cans for food, beverage, household and other consumer products, glass bottles for beverage product and metal vacuum closures and steel crowns sold through Crown's sales organization to the soft drink, food, citrus, brewing, household products, personal care and various other industries. Crown's packaging for industrial products includes steel and plastic strap consumables and equipment, paper based protective packaging, and plastic film consumables and equipment, which are sold into the metals, food and beverage, construction, agricultural, corrugated, and general industries. At December 31, 2021, the Company operated over 200 manufacturing plants along with sales and service facilities throughout 40 countries and had approximately 26,000 employees. Consolidated net sales for Company in 2021 were $11.4 billion with 56% derived from operations outside the US and Canada.

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