Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
American Express Global Business Travel (GBT) is seeking an experienced, strategic Salesforce Technical Project Manager (TPM) to join our Project Management Office within the Salesforce Center of Excellence (COE) team.
In this leadership role, you will be accountable for end-to-end project success, drive cross-functional collaboration, and ensure our technology initiatives align with business objectives. You will manage complex project portfolios, navigate collaborator dynamics, and champion process excellence to deliver groundbreaking results.
What You’ll Do
- Accountable for end-to-end project success and achieving project objectives, timelines, and budgets
- Establish clear project governance, success metrics, project dependencies and risk management frameworks and ensure projects deliver measurable business value and strategic alignment
- Develop comprehensive project plans with defined scope, objectives, timelines, and resource requirements
- Coordinate project execution, monitor progress against baselines, maintain partner visibility and track and report on key benchmarks and project health metrics
- Build and mentor high-performing project teams; foster collaboration and accountability
- Coordinate multiple related projects within the program portfolio and identify, track, and manage interdependencies across projects to ensure program objectives are achieved
- Resolve conflicts and dependencies to maintain program momentum and alignment
- Lead change management initiatives when stakeholder requirements or priorities shift and help teams adapt to evolving business needs while maintaining project focus and delivery
- Communicate impact and manage stakeholder expectations through transitions
- Evaluate proposed changes for impact on scope, schedule, budget, and overall strategic coherence and maintain change control processes and documentation to ensure project integrity
What We’re Looking For
- Availability to work onsite 100% (Montes Urales office)
- 5+ years of project management experience, with at least 2+ years managing technical or Salesforce projects
- Solid understanding of project management methodologies (Agile, Waterfall, or hybrid approaches)
- Proficiency with Salesforce and project management tools (Jira, Asana, or similar platforms)
- Proficiency with Microsoft Office Suite, strong analytical and problem/solving abilities.
- Project Management Professional (PMP) or Certified ScrumMaster (CSM) certification
- Experience in a PMO or Center of Excellence environment
- Salesforce administration or configuration experience
- Experience handling program-level initiatives with multiple interdependent projects
- Background in travel, technology, or SaaS industries
Location
Mexico City, Mexico
Click here to learn more about the benefits we offer in Mexico.
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Skills Required
- Work onsite 100% (Montes Urales office, Mexico City)
- 5+ years project management experience with at least 2+ years managing technical or Salesforce projects
- Understanding of project management methodologies (Agile, Waterfall, hybrid)
- Proficiency with Salesforce and project management tools (Jira, Asana, or similar)
- Proficiency with Microsoft Office Suite and strong analytical/problem solving abilities
- Project Management Professional (PMP) or Certified ScrumMaster (CSM) certification
- Experience in a PMO or Center of Excellence environment
- Salesforce administration or configuration experience
- Experience handling program-level initiatives with multiple interdependent projects
- Background in travel, technology, or SaaS industries
American Express Global Business Travel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express Global Business Travel and has not been reviewed or approved by American Express Global Business Travel.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life, disability, and access to physician consultations in some cases. Emotional and mental-health resources are also highlighted, including counseling, crisis support, and webinars for employees and immediate families.
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Leave & Time Off Breadth — Time off and flexibility options are portrayed as broad, including PTO that combines vacation and sick time, with potential to purchase additional vacation in some locations. Flexible arrangements are described as available in parts of the organization, including remote work and options like part-time schedules, job sharing, and sabbaticals where supported.
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Retirement Support — Retirement support is positioned as available through locally competitive programs, including a U.S. 401(k) with employer matching after a service period. Ownership-related benefits are also present via an employee stock purchase plan offered in many countries.
American Express Global Business Travel Insights
What We Do
American Express Global Business (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, meetings & events for companies of all sizes. Our solutions include: Egencia: the leading software as service travel platform for small and medium-sized enterprises (SMEs). Ovation: the solution synonymous with high-touch travel service. The Neo Technology Group: a technology-focused team that builds cloud-based travel solutions. Meetings & Events: providing solutions for a single meeting or an entire meetings portfolio. Global Business Consulting: customized services to help clients optimize their travel program.
Why Work With Us
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success. Ready to explore a career path? Start your journey with us - apply now!
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