Job Title: Technical Project Manager
Reports to: Head of Product
The Technical Project Manager (TPM) at inKind is responsible for driving the successful delivery of complex, cross-functional projects across engineering, product, and business teams. You’ll ensure alignment between stakeholders, manage priorities and capacity, and design systems that make delivery predictable, transparent, and scalable.
This is a highly collaborative, hands-on role requiring a balance of technical understanding, process discipline, and people leadership. You’ll act as the connective tissue between technical execution and business strategy - translating vision into operational delivery.
Who You Are- Analytical and Measured: You use data - such as velocity and resource allocation - to make decisions and predict outcomes.
- Change Champion: You can guide teams through process evolution, new systems, and shifting priorities with calm and confidence.
- Strategic and Detail-Oriented: You can see the big picture while ensuring no task slips through the cracks.
- Technically Fluent: You’re comfortable in conversations about systems, integrations, and technical product dependencies.
- Relationship-Driven: You communicate with empathy and clarity, adapting your style to technical and non-technical audiences alike.
- Manage project timelines, dependencies, and resource allocation to ensure predictable and efficient delivery.
- Track project velocity, capacity, and completion rates, adjusting plans to maintain alignment with business goals.
- Ensure timely delivery of commitments, incorporating a strong change management process to ensure date integrity
- Facilitate sprint planning, retrospectives, and standups where necessary to support agile practices.
- Partner with C-level leaders, product, engineering, and business stakeholders to define project priorities, communicate updates, and align expectations
- Translate complex technical topics into actionable insights for non-technical audiences.
- Serve as a trusted liaison between business needs and technical delivery teams.
- Identify and implement process improvements that streamline project flow, enhance communication, and reduce delivery friction.
- Lead change management efforts for new tools, systems, and workflows - ensuring smooth adoption across teams.
- Standardize documentation and reporting to improve visibility and accountability.
- Help in managing the influx of feedback from various channels and ensure it gets to the right stakeholder.
- Apply RICE and/or other prioritization frameworks to triage incoming requests, evaluate impact, and guide focus.
- Partner with product leadership to balance new initiatives, technical debt, and maintenance work based on strategic value.
- Build and maintain transparent dashboards or reports that visualize progress, blockers, and capacity utilization.
- Proactively communicate project status to various channels internally and externally.
- 5+ years of experience in technical project or program management within a software, fintech, or SaaS environment.
- Understanding of Agile and Scrum methodologies, sprint planning, and backlog management.
- Proven ability to manage complex projects with multiple stakeholders and dependencies.
- Skilled in resource allocation, deadline management, and balancing competing priorities.
- Excellent communication and presentation skills, with experience working with executive-level stakeholders.
- Demonstrated experience with process improvement and change management initiatives.
- Experience in a high-growth startup or scaling technology organization.
- Background in fintech, SaaS, or hospitality technology.
- Familiarity with Jira, Asana, or similar project management tools.
- Strong understanding of Agile and Scrum methodologies, sprint planning, and backlog management.
- Extensive experience with capacity planning and resource allocation assignment.
Some of our Benefits:
- Generous PTO and company holiday policy + company paid Short Term Disability
- 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost
- Child Care Benefits and generous parental leave
- Company-provided daily lunches and snacks
Salary:
- $130,000 - $150,000, DOE
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What We Do
inKind's mission is to support the success of independent restaurants and hospitality groups by providing funding and enriching customers' dining experiences with the inKind platform.
At inKind, we believe restaurants are integral parts of our communities, and recognize the economic realities of being a successful operator. To better support hospitality ventures, we created a unique funding model that focuses on ensuring the success of our partners and providing customers a way to discover new restaurants nationwide.
Why Work With Us
We are a team of passionate foodies focused on creating a lasting impact for the restaurant industry. Our team celebrates diversity, encourages collaboration, and shares meals to imagine the most innovative and modern solutions for the food & beverage landscape. If you feel inspired by our vision, we’d love to hear what we could put on your plate.
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inKind Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We have a very collaborative culture and like working cross-functionally. We enjoy perks such as company-provided daily lunches, office dinners and happy hours, a dog friendly office space, an amazing snack and coffee game, and paid parking!
