Technical Project Manager

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Boston, MA
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
Our products have received global industry recognition from Forrester, Gartner and KLAS Research.
The Role

The Technical Project Manager role will be accountable for the overall success of the HealthShare Cloud customers during the implementation of new product functions.  They will be responsible for overall implementation strategy, defining roles and responsibilities across the multiple organizations and people involved.  They will coordinate all steps and tasks in the project, including level of effort estimates, quotes, ensuring on-time completion of all aspects, and eventual go-live and customer value achievement.  They will be responsible for the quality of implementation.  They will also be responsible for ensuring the project is completed cost effectively and to the customer’s satisfaction.

Responsibilities:

  • Engage with customer executive team and lead project stakeholders’ relationship.
  • Work proactively and collaboratively with other team members to achieve team goals and establish a culture of success and learning within the team.
  • Quote implementation projects level of effort.
  • Implement agreed project governance, steering, and change control processes.
  • Manage project scope and lead change request negotiations.
  • Build and maintain the project plan.
  • Create and maintain standard project artifacts e.g. Project Charter, Comms plan, RACI matrix, risk log.
  • Maintain the project library.
  • Manage the project budget and be accountable for the project P&L.
  • Produce regular project reports and management updates.
  • Project outcomes Benefits Tracking.
  • Manage lessons learned activities.
  • Work with the ISC Solution Architect/Tech Lead and the implementation partner to ensure all tasks are included in the project plan.
  • Manage the completion of all tasks, including those of the implementation partner according to the timeline.
  • Manage the engagement of the implementation partner, including time management, during the project lifecycle.
  • Manage transition to the Operations and Support teams post go-live.
  • Provide advice and best practices to customer engaged in the deployment of InterSystems solutions.
  • Other duties may be directed by the company from time to time.

Key Characteristics:

  • Comfortable working as part of a team
  • Proactive and positive approach to problem solving
  • Enthusiastic about customer and team success
  • Good communicator
  • Ability to work calmly under pressure
  • Flexible in the face of change
  • Ability to negotiate

Qualifications:

  • 5 years of experience in enterprise software implementation projects
  • 2+ years of customer facing implementation of vendor healthcare IT products
  • Proven ability to lead and deliver results within project driven timelines
  • Good presentation and communication skills across all levels of an organization
  • Ability to work within a team in a cross-cultural environment
  • Available for consultation beyond normal business hours if necessary and willing to travel when required
  • Knowledge and Experience with InterSystems technology is a bonus.

Education:

  • University Degree or 7+ years in related field 


We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

What the Team is Saying

Person1
David
Senior Systems Developer
“I love the combination of independence and collaboration that InterSystems offers. On the one hand, I have a lot of freedom to choose interesting projects; on the other, I have access to smart, knowledgeable colleagues who are always eager to help. “
David
Raj
Michelle
Jess
John
Molly
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The Company
HQ: Boston, MA
1,800 Employees
Hybrid Workplace
Year Founded: 1978

What We Do

InterSystems has been the information engine behind the world's most important applications in healthcare, business and government for over 40 years. Our software products provide advanced data management, integration, and analytics technologies used daily by millions of people in 80+ countries.

Why Work With Us

Because we are a highly profitable, privately-held software company, we place our clients first in everything we do. We value intellectual curiosity and a relentless desire to outperform competitors. With many MIT and Ivy League alumni, along with experienced subject matter experts, you will work with the best of the best.

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About our Teams

InterSystems Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. Once this period is up, they can drop down to 3 days in the office, one of which must be a Monday.

Typical time on-site: 3 days a week
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