Technical Programme Manager

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.

Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. 

Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. 

With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster.

We are seeking an exceptional Technical Programme Manager (TPM) to lead a large-scale Developer Experience (DX) transformation programme for a major banking client. This is a flagship engagement that will fundamentally reshape how engineering teams build, test, secure, and release software - spanning DevSecOps, Infrastructure as Code, AI-assisted SRE, and automated compliance controls via Harness.

This is not a purely administrative programme management role. We need someone who has lived in the engineering trenches - someone who understands the pain of slow pipelines, manual controls, and fragmented toolchains, and who can credibly lead the transformation away from them. You will work at the intersection of platform engineering, security, and developer productivity, driving change at scale across multiple squads and workstreams in a highly regulated banking environment.

You will act as the senior delivery authority for the programme - partnering with the client's engineering leadership, internal architects, and specialist delivery teams to ensure every workstream lands on time, on budget, and with measurable uplift to the developer experience

• Own and drive the end-to-end DX transformation programme plan across all four workstreams, managing interdependencies, sequencing, and critical path
• Establish and maintain rigorous governance frameworks - RAID logs, steering committees, decision registers, and milestone tracking
• Manage dependencies across internal squads, the banking client, third-party tooling vendors, and regulatory timelines
• Produce high-quality programme reporting for C-suite and board-level audiences on both sides of the engagement
• Drive accountability across delivery teams without direct line authority, operating effectively in a matrix environment

• Act as the technical authority on delivery - able to credibly engage with platform engineers, security architects, and SRE leads on design decisions
• Challenge pipeline architectures, Terraform module designs, Harness policy configurations, and AI/ML tooling choices with informed judgement
• Identify and manage technical debt as a programme risk; balance velocity against engineering quality in a regulated context
• Facilitate architecture decision records (ADRs) and ensure technical choices are documented, justified, and aligned across workstreams
• Translate highly technical concepts into clear business and risk narratives for banking stakeholders

• Serve as the primary point of escalation and authority for the banking client's technology and engineering leadership
• Navigate complex stakeholder landscapes spanning engineering, security, risk, compliance, internal audit, and operations within the bank
• Manage executive expectations proactively, escalating risks and issues with clearly articulated mitigations and recommendations

•  Comfortable discussing DevSecOps concepts: CI/CD, shift-left security, pipeline governance, secrets management, and policy-as-code - without needing to be the one implementing them
•  Familiar with IaC principles 
• Understands what good SRE looks like: SLOs, toil reduction, incident response, and AI-assisted observability
•  Enough cloud knowledge (AWS, Azure, or GCP) to understand architecture decisions and their delivery and cost implications
• Familiar with containers and Kubernetes at a conceptual level - you don't need to be a Kubernetes operator, but you need to understand what the teams are building on

• Proven track record leading large, multi-workstream technology transformation programmes - ideally in complex or regulated environments
•  Strong governance instincts: RAID management, milestone tracking, dependency mapping, and steering committee reporting
• Comfortable managing ambiguity and shaping a programme from early-stage discovery through to scaled delivery
• Experience managing budgets across multiple workstreams and holding commercial conversations with vendors
•  Familiar with Agile delivery at scale (SAFe, Scrum) as well as structured governance approaches

• Able to operate confidently with senior engineering leads and C-suite executives in the same week
• Experienced managing client relationships in a complex, high-stakes environment - banking stakeholder landscapes are demanding
• Can translate highly technical delivery status into business risk language that non-technical executives can act on
• Comfortable escalating early with options, not just problems

• Domain experience is genuinely helpful but not a barrier to entry. What matters most is comfort in regulated, high-governance environments where change management is rigorous and audit trails are not optional.
• Experience in banking, capital markets, insurance, or fintech - particularly around regulated change, CAB processes, or SOX-compliant delivery - is a strong plus
•  Familiarity with how compliance and audit requirements shape pipeline and tooling decisions in financial services is advantageous

• Any formal certification in programme management (PMP, MSP, Prince2, SAFe SPC) - valued but not required
• Cloud certification at associate or professional level
• Prior exposure to Harness, Terraform Cloud/Enterprise, or AIOps platforms like Dynatrace or Datadog
• Experience running engineering culture change or developer productivity programmes

• Hybrid - London (primary) with flexibility

• Accelerating Our Mission to Bring AI to Everything After Code
• Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation
• How Harness runs 16 “startups within a startup” at scale | Jyoti Bansal
• Harness Research Shows AI Visibility Crisis Fueling Security Nightmare
• Harness has been named to the Inc. Power Partner list for software delivery success

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

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Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.