Technical Program Manager

Reposted 2 Days Ago
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4 Locations
In-Office or Remote
Senior level
Other
The Role
Oversee complex projects, manage risks, track metrics, and ensure product delivery in a collaborative environment, with a focus on technical requirements.
Summary Generated by Built In
We are looking for an experienced Technical Program Manager for our flagships product: Boss Revolution (Calling App Team): The mobile application, which includes International Calling, Mobile Top-up, and Money Transfer services, supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.

What you’ll do:

  • Lead complex, cross-functional initiatives across multiple engineering and product teams from concept to delivery.
  • Track progress, manage risks, and remove blockers to ensure smooth execution
  • Track, analyze, and interpret product and business metrics to drive decisions and improve outcomes
  • Coordinate releases and communicate project status to stakeholders and leadership
  • Clarify business requirements and translate them into clear technical tasks
  • Analyze system flows, APIs, and data to ensure end-to-end consistency.
  • Define user stories, acceptance criteria, and maintain a well-structured backlog
  • Collaborate with engineers and QA to validate business logic and integrations
  • Support production troubleshooting by investigating data and logic issues
  • Drive cross-team initiatives across multiple services and platforms 

Who you are:

  • Experienced in managing technical programs in Agile/Scrum environments.
  • A natural problem-solver and communicator who thrives in collaborative settings.
  • Comfortable handling multiple priorities and driving projects to successful outcomes.

Requirements:

  • 5+ years of experience as a Business Analyst, Product Owner or Product Manager in software development.
  • Experience in building and managing high-load, transaction-heavy systems.
  • Familiarity with modern software architecture approaches, such as microservices, event-driven design, or scalable distributed systems.
  • Strong English communication skills (oral and written) at B2 level or higher.

Nice to have knowledge about:

  • Docker/Kubernetes
  • AWS
  • CI/CD pipelines

What We Offer

  • Remote b2b (Georgia/Poland) or hybrid/on-site (Belarus/Moldova) work opportunity!
  • Stable job with long-term growth perspective.
  • Competitive salary with annual performance review.
  • Top-tier hardware to support your productivity.
  • An exciting and challenging job with talented people around.
  • Continuous learning and career growth opportunities.
  • Compensation for professional training, seminars, and conferences.
  • Referral program – get rewarded for helping us grow the team with talented people.
  • Company-supported English classes to enhance your professional growth.
  • More perks for the Minsk and Chisinau office employees.

IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues. 
 
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
 
We understand the challenge of being apart from those who matter most.  BOSS Revolution is our flagship brand. It includes International Calling, Mobile Top Up, and Money Transfer services. It enables people to keep in touch with family and friends around the world as well as to send money to more than 50 countries with low fees and great exchange rates.

Top Skills

Agile
AWS
Ci/Cd
Docker
Kubernetes
Scrum
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The Company
HQ: Newark, NJ
1,151 Employees
Year Founded: 1990

What We Do

We know that you’ll have looked at quite a few company pages but IDT is different. We want people who want to make a big difference to our company with big ambitions. We’re a truly global team, with 1300 people working across all continents, apart from (at the moment!) Antarctica. But we are proud that despite our size, we encourage and support any in-house entrepreneurs to develop their ideas into business action. Our exciting growth plans make it a great time to join us.

Our people are the reason for IDT’s passion for success. The IDT family is made up of people of all backgrounds, expertise, and interests, all with a relentless team spirit. We need people who share both our commitment to success and excitement about our journey. You won’t ever be bored or have to wonder how to fill your time. You’ll find the work challenging but you’ll get the support of a great team to help you beat those challenges. You will also be expected to support others as well as work hard, work well and work with a smile.

If you want a join a company that will help you become your brilliant best and achieve amazing results, then you want to join IDT.

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