As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We’re looking for a Product Quality Specialist who will not only validate our product releases but also pioneer AI-powered testing approaches to ensure the highest quality for our customers. This role is embedded in the Product organization, focusing on real-world quality validation, analytics-driven issue detection, and automation of customer journeys.
Responsibilities
- Ensure end-to-end quality of product features
- Apply deep knowledge of using AI tools for product quality control and combine hands-on validation with AI-augmented testing to scale coverage.
- Develop and maintain product test documentation to align with product requirements.
- Validate key user flows. Run Customer Journey Tests (CJM): Simulate and monitor end-to-end user flows (registration, login, payments, core product flows) on production.
- Monitor product health: Check metrics, dashboards, and analytics to spot anomalies or quality issues after launch
- Support fast iteration: Be embedded in the Product team to give rapid feedback on whether new releases meet real-world use cases.
- Perform cross-platform testing (desktop, mobile web, native apps).
- Collaborate with product managers and designers to define acceptance criteria and ensure clear test coverage.
- Investigate and reproduce customer-facing issues; document findings with clarity and precision.
- Monitor product releases, participate in sprint ceremonies, and contribute to release go/no-go decisions.
- Support localisation and regulatory testing for multiple jurisdictions.
Requirements
- Russian - Native Speaker, English - B1+ (for reading documentation, reporting).
- Possibility to work in CET time zone (+/- 1 hour).
- 2+ years of experience in software testing, QA, or product operations with a strong focus on customer experience.
- Specialized or close to specialized education (preferably technical)
- Availability of certificates of training, completion, additional courses, etc.
- Solid understanding of analytics tools (e.g., Amplitude, GA, Mixpanel, or similar)
- Ability to design and execute practical, outcome-driven test cases without over-engineering.
- Strong collaboration skills; comfortable working directly with product managers, engineers, and stakeholders.
- Proactive mindset; you don’t just report issues, you help define what good looks like
- Recommendations from previous employers will be considered a strong advantage.
Benefits
- Fixed salary + KPI bonus
- Flexible work schedule
- Fully remote work format
- Opportunity to work in a dynamic and rapidly developing field
Top Skills
What We Do
Neo Group encompasses a portfolio of companies offering B2B services in marketing, technology, data analysis, customer support, HR, and compliance. Headquartered in Malta, our teams are strategically located across Europe, Southeast Asia, and Africa. Our mission at Neo Group is straightforward: to drive profitability and expansion in every market we enter. Yet, beyond financial goals, we prioritize creating an environment where individuals thrive. We aim to expand our presence globally while empowering our team members to reach their fullest potential.
