How you will make an impact
Oversee the entire product lifecycle, from intake and discovery through delivery, ensuring alignment with strategic goals and client commitments.
Maintain comprehensive awareness of all product and feature queues to ensure stakeholder commitments are achieved.
Own dashboards that track queue volume, SLA adherence, backlog health, and delivery timelines.
Ensure the smooth and efficient flow of requests and tasks across queues to minimize wait times and improve service delivery.
Leverage data to identify areas in need of improvement and provide recommendations to leadership.
Governance, Reporting & Risk Management
Lead quarterly planning sessions and facilitate quarterly commitment alignment across teams.
Use Jira to review and track Product Owner (PO) updates for features within Program Increments (PIs).
Ensure Product Owners document changes to scope, budget, and timeline, along with associated risks, prior to execution, and report them to leadership.
Call out, track, report, and follow through on risks and issues until resolution.
Automate status and progress reporting using integrated tools
Deliver clear and consistent communications to stakeholders at all levels, including executive summaries of status, risks, dependencies, and timelines.
Serve as the primary point of contact for anyone within Kobie regarding:
Product backlog and feature status
Active development work
Implementation related product features
Client-committed initiatives
Collaborate closely with Product Owners and stakeholders to ensure clear definition of Feature scope, and deliverable schedule.
Align cross-functional teams across engineering, product, project management and operations to bring visibility into the health of the engineering portfolio.
Partner with managers across the organization to coordinate seamless handoffs of work between teams.
Support the prioritization of initiatives within product portfolio and software engineering, based on strategic objectives, resource constraints, and ROI.
Help evolve best practices, templates, frameworks, and dashboards to improve delivery, consistency, and transparency.
Optimize workflows and enable teams to operate with clarity and agility.
Support Product and Engineering teams to optimize business transition management, as they ensure features delivered are understood and fulfill their intended value.
Use metrics and trends to increase portfolio visibility and health as well as guide continuous improvement and operational maturity
Exposure or Experience in AI Development Lifecycle and Sepc Driven Development
Portfolio Oversight & Visibility
Cross-Functional Collaboration
Process Excellence
What you need to be successful
5+ years of program or project management experience, with at least 2 years focused on product or technology initiatives.
Strong understanding of modern products and modeling frameworks/deployment cycles (Agile, Scrum, Lean, etc.).
Demonstrated ability to manage multiple complex initiatives in a fast-paced, cross-functional environment.
Strong analytical mindset with experience using data to drive operational improvement.
Exposure in data sciences.
Proficient in project and work management tools (e.g., Jira, Smartsheet, Confluence).
Proven ability to innovate.
Capable of working autonomously and navigating ambiguity in a dynamic environment with shifting business priorities.
Excellent written and verbal communication skills.
Comfort working with both technical and business stakeholders.
Proven ability to influence, collaborate, and lead across multiple levels of an organization.
Familiarity with data governance, architecture, Business Intelligence (BI), Machine Learning (ML) and advanced analytics concepts.
Passionate about Agentic AI
Experience with generative AI or LLM-based products
Go-to-market or product launch experience at an AI-forward company
Understanding emerging technologies
Qualifications
Preferred Qualifications
Skills Required
- 5+ years of program or project management experience
- At least 2 years focused on product or technology initiatives
- Understanding of modern product and modeling frameworks, including Agile, Scrum, and Lean
- Experience managing multiple complex initiatives in a fast-paced, cross-functional environment
- Strong analytical mindset and experience using data for operational improvement
- Exposure to data science
- Proficiency with project and work management tools such as Jira, Smartsheet, and Confluence
- Ability to innovate and work autonomously in ambiguous, changing environments
- Excellent written and verbal communication skills
- Ability to work with technical and business stakeholders
- Ability to influence, collaborate, and lead across multiple organizational levels
- Familiarity with data governance, architecture, Business Intelligence, Machine Learning, and advanced analytics concepts
- Passion for Agentic AI
- Experience with generative AI or LLM-based products
- Go-to-market or product launch experience at an AI-forward company
- Understanding of emerging technologies
What We Do
Kobie Marketing is a global leader in loyalty marketing and an industry pioneer, delivering end-to-end strategy, technology.
