The Role
Leads Azure managed-environment operations and technical programs covering tenant administration, governance, security controls, cost optimization, patching, support, reliability, and automation. Coordinates engineering, security, finance, operations, vendors, and business stakeholders to manage risks, dependencies, milestones, metrics, and executive reporting. Drives AI-enabled transformation, responsible AI practices, control implementation, operational readiness, and continuous improvement across a mission-critical cloud platform.
Summary Generated by Built In
Overview
Responsibilities
Qualifications
Would you like to help shape a secure, resilient, and scalable operating model for a mission-critical Azure managed environment?
The Azure Managed Environment team is seeking a Technical Program Manager to lead secure, resilient, and scalable platform operations. The successful candidate will drive tenant and subscription administration, platform configuration, governance, security controls, cost optimization, patching, and user support while strengthening internal expertise, operational efficiency, and continuous improvement.
In this role, the candidate will partner across engineering, security, governance, operations, and business teams to improve service reliability, accelerate decision-making, and establish repeatable processes and controls. The ideal candidate combines strong technical program management with Azure platform knowledge, operational discipline, and an automation-first mindset.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
• Drive Azure platform operations: Coordinate tenant and subscription administration, platform configuration, patching, user support, and operational escalation across the managed environment.
• Establish operational governance: Define clear ownership, service processes, controls, decision forums, metrics, and reporting that improve accountability and execution.
• Strengthen security and compliance: Partner with security engineering to operationalize baseline controls, reduce privileged access, protect sensitive data and intellectual property, and maintain evidence of control effectiveness.
• Manage cross-functional programs: Align engineering, security, finance, support, and business stakeholders around priorities, dependencies, risks, milestones, and measurable outcomes.
• Improve reliability and resilience: Identify operational risks, close process gaps, strengthen escalation paths, and build durable capabilities.
• Optimize Azure cost and capacity: Establish visibility and governance for consumption, cost drivers, optimization opportunities, and resource planning.
• Accelerate automation and continuous improvement: Use telemetry, automation, AI-enabled engineering, and standardized workflows to reduce manual effort and increase execution speed.
• Support control implementation: Coordinate intake, impact assessment, architecture alignment, implementation planning, and operational readiness for new security and platform controls.
• Communicate with leaders: Provide clear, decision-ready updates on service health, risk posture, delivery status, dependencies, and investment priorities.
Qualifications
Required Qualifications
- 1+ year(s) of experience managing cross-functional and/or cross-team projects.
- Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- Experience managing complex technical programs involving cloud platforms, infrastructure, security, operations, or enterprise services.
- Working knowledge of Microsoft Azure, including tenant and subscription management, governance, platform operations, and service lifecycle concepts.
- Experience defining operating models, governance mechanisms, milestones, dependencies, risks, metrics, and executive reporting.
- Demonstrated ability to coordinate across engineering, security, support, finance, vendors, and business stakeholders without direct authority.
- Experience improving operational processes, service reliability, escalation management, and control execution in a complex environment.
- Experience leading AI-powered transformation initiatives, including the implementation of agentic workflows, automation, and data-driven solutions at enterprise scale.
- Familiarity with AI governance, risk management, and responsible AI practices, with the ability to translate emerging AI capabilities into measurable business value.
Preferred Qualifications
- 4+ years of experience managing cross-functional and/or cross-team projects.
- 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
- Bachelor's Degree AND 4+ years of experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- Experience with Azure security controls, cloud governance, cost management, patching, identity, or privileged-access risk.
- Experience partnering with internal engineering and operations teams to manage critical processes and oversee the delivery of managed services.
- Experience applying automation, telemetry, dashboards, or AI-enabled workflows to improve operational efficiency and control effectiveness.
- Familiarity with secure control-intake processes, impact assessments, architecture reviews, implementation planning, and operational readiness.
- Technical background in software engineering, cloud engineering, systems operations, or security engineering.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- 1+ year of experience managing cross-functional and/or cross-team projects
- Bachelor's degree and 2+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience
- Experience managing complex technical programs involving cloud platforms, infrastructure, security, operations, or enterprise services
- Working knowledge of Microsoft Azure, including tenant and subscription management, governance, platform operations, and service lifecycle concepts
- Experience defining operating models, governance mechanisms, milestones, dependencies, risks, metrics, and executive reporting
- Ability to coordinate across engineering, security, support, finance, vendors, and business stakeholders without direct authority
- Experience improving operational processes, service reliability, escalation management, and control execution in a complex environment
- Experience leading AI-powered transformation initiatives, including agentic workflows, automation, and data-driven solutions at enterprise scale
- Familiarity with AI governance, risk management, and responsible AI practices, including translating AI capabilities into measurable business value
- 4+ years of experience managing cross-functional and/or cross-team projects
- 1+ year of experience reading and/or writing code
- Bachelor's degree and 4+ years of experience in engineering, product or technical program management, data analysis, or product development, or equivalent experience
- Experience with Azure security controls, cloud governance, cost management, patching, identity, or privileged-access risk
- Experience partnering with engineering and operations teams to manage critical processes and deliver managed services
- Experience applying automation, telemetry, dashboards, or AI-enabled workflows to improve operational efficiency and control effectiveness
- Familiarity with control-intake processes, impact assessments, architecture reviews, implementation planning, and operational readiness
- Technical background in software engineering, cloud engineering, systems operations, or security engineering
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
-
Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
-
Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
-
Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
Microsoft Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
