Technical Product Manager

When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.

We are seeking an experienced and motivated Technical Product Manager with expertise in Applicant Tracking Systems (ATS) and integration capabilities. This role involves owning the product strategy and roadmap for integrations between our platform and third-party ATS systems, ensuring seamless data flow and enhancing overall user experience. 

As a Technical Product Manager, you will work closely with engineering, product, and external partners to drive innovation and optimize product functionality, delivering best-in-class solutions. Finally, you will be analyzing and reporting product data for effective launches, and ensuring that quality, usability, and reliability standards are met.

Accurate Background is a fast-growing organization, focused on providing employment background screenings and building trustful relationships with our clients. Accurate Background continues to exceed expectations by offering an array of innovative and cutting-edge background check and credentialing products to meet the needs of human resource, loss prevention, and security/legal professionals in employment screening and vendor certification.

We offer a fun, fast-paced environment, with lots of room for growth. If this sounds good to you, join our team!

Responsibilities

• Product Ambassador: Evangelize your products internally and externally, as well as being the product subject matter expert and primary contact.
• Product Strategy & Roadmap: Define and drive the product vision, strategy, and roadmap for ATS integration capabilities, aligning with business goals and customer needs.
• Technical Integration Management: Collaborate with internal and external teams to manage and enhance API integrations with popular ATS platforms, ensuring compatibility, reliability, and performance.
• Stakeholder Collaboration: Partner with engineering, sales, customer success, and external ATS vendors to ensure seamless integration, data flow, and functionality between systems.
• Customer-Centric Development: Gather market feedback and analyze usage data to inform product decisions and prioritize features that enhance user experience and support key workflows within ATS platforms.
• Technical Documentation & Support: Oversee the creation of technical documentation for integrations, offering support to internal teams and customers for troubleshooting and issue resolution.
• Market & Competitive Analysis: Conduct regular analysis of the ATS market and competitor offerings to identify trends, opportunities, and differentiators.
• Product Launch & Adoption: Lead the launch of new integrations and features, collaborating with marketing and customer success to drive adoption, deliver training, and ensure successful implementations.
• Metrics & Reporting: Establish KPIs and success metrics for integrations, monitoring performance and making data-driven improvements as needed

Qualifications

• Bachelor’s Degree in a business or technology field, advanced degree preferred.
• 3-5+ years as a Product Manager, with at least 2 years of experience in ATS, HR technology, or similar integrations
• Passion for solving customer problems and delivering superior user experience
• Strong understanding of RESTful APIs, data integration, and experience working with technical teams to deliver integration solutions
• Familiarity with major ATS platforms (e.g., Workday, ICIMS, Greenhouse, Taleo, etc.) and a solid understanding of the ATS ecosystem
• Proficiency in using data to drive product decisions and experience with product analytics tools.
• Excellent verbal and written communication skills, with a strong ability to convey technical concepts to non-technical stakeholders
• Ability to manage multiple projects and timelines effectively in a fast-paced environment

Preferred Skills

• Familiarity with Agile/Scrum methodologies
• Experience with JSON and XML
• Experience with cloud-based environments, particularly AWS
• Knowledge of HR compliance and security standards in data management

The Accurate Way:

We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.

Take ownership.

Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.

Be open.

Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.

Stay curious.

Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.

Work as one.

Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.

About Accurate Background:

Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.

Accurate is an equal-opportunity employer and is committed to hiring talented and qualified individuals with diverse backgrounds. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Accurate will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Special Notice:

Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact [email protected].

- Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts.

- Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format.

- Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.