About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress.
About the Team
The Academic Leaders & Funders (ALF) organization offers analytics and Software-as-a-Service solutions – SciVal, Pure, Interfolio, and Digital Commons - to support the academic lifecycle and research management needs of universities, research organizations, and funding agencies. The ALF Technical Services (TS) Team is a global team of technical product managers, data and software engineers that supports the implementation of ALF solutions (primarily Pure and Interfolio) by leading data integration projects with customer enterprise platforms (e.g., HR, Finance), and external data sources and tools, as well as providing automated data curation, enrichment and linking services.
About the Role
The Technical Product Manager (TPM) is a customer-facing role responsible for managing the integration activities required for a successful implementation of the ALF solutions. This involves gathering business requirements, analyzing the existing ecosystem and designing robust and scalable integration solutions that leverage the ALF Technical Services integration platform and best practices. The TPM is involved in the customer lifecycle at the beginning, collaborating with the sales engineers during the pre-sales phase and working closely with TS data and software engineers as well as the Client Services team, who is responsible for the overall implementation project, to ensure a successful and timely launch.
Responsibilities
- Collaborate with customers to analyze business processes, gather functional and non-functional requirements, and translate them into technical specifications for data integration projects.
- Define project scope, goals, deliverables, success metrics and planning for projects.
- Create and maintain clear, comprehensive documentation including integration requirements, data mappings, API specifications, and test plans.
- Ensure solutions comply with relevant security, privacy, and compliance standards.
- Write detailed, comprehensive epics and user stories for the developers.
- Lead the delivery of the integration projects, communicate with the customer, manage risk and mitigation activities.
- Serve as the primary technical point of contact for customer queries and escalations.
- Collaborate with the other TPMs and the engineering team leads to manage all the activities of the Technical Services team by adopting Agile methodologies and best practices.
- Promote integration best practices and continuous improvement among internal and external stakeholders.
Qualifications
- 2+ years in technical product management (or equivalent role delivering technical products), with focus on data and workflow integrations.
- Strong customer-facing experience and the ability to translate between business requirements and technical design.
- Practical experience with APIs (REST, GraphQL), integration patterns, data formats (JSON, XML, flat) and databases.
- Proven delivery skills: prioritization, risk mitigation, change management, and stakeholder communication.
- Comfortable reading API docs, crafting sample requests, writing basic SQL, and collaborating closely with engineers and data teams.
- Proven experience with Agile methodologies such as Scrum and Kanban.
- Experience working with or alongside AI / LLM-enabled capabilities.
- Excellent written and verbal communication skills. Ability to build relationships with stakeholders and the team.
- Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience).
- Experience integrating HRIS / HR and Finance systems such as Workday, SAP, Oracle Fusion, etc. is considered a plus.
- Experience in higher education or research systems is considered a plus.
- Familiarity with Research Information Management Systems or Faculty Information Systems is considered a plus.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
Skills Required
- 2+ years of experience in technical product management or an equivalent role delivering technical products, focused on data and workflow integrations
- Strong customer-facing experience and ability to translate business requirements into technical designs
- Practical experience with REST and GraphQL APIs, integration patterns, JSON, XML, flat-file data formats, and databases
- Experience with prioritization, risk mitigation, change management, and stakeholder communication
- Ability to read API documentation, craft sample requests, write basic SQL, and collaborate with engineering and data teams
- Experience with Agile methodologies such as Scrum and Kanban
- Experience working with or alongside AI or LLM-enabled capabilities
- Excellent written and verbal communication skills and ability to build stakeholder relationships
- Bachelor's degree in computer science, Information Systems, or a related field, or equivalent experience
- Experience integrating HRIS, HR, or Finance systems such as Workday, SAP, or Oracle Fusion
- Experience in higher education or research systems
- Familiarity with Research Information Management Systems or Faculty Information Systems
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
-
Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
-
Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
-
Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
.jpg)
