Technical Product Manager - Global Merchant Database

Posted Yesterday
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London, Greater London, England, GBR
In-Office
Senior level
Fintech • Payments • Financial Services
We’re Teya - proud to serve small, local businesses with the financial tools they need to manage, grow, and thrive.
The Role
Own and evolve the Global Merchant Database platform, productizing merchant data APIs, event interfaces, and authorization models. Define API contracts, data models, versioning, and metrics while partnering with engineering and cross-functional teams to ensure scalability, reliability, security, and adoption. Champion documentation, platform thinking, and prioritisation for a reliable merchant data foundation.
Summary Generated by Built In

Hello. We’re Teya.

Teya was founded on a simple belief: local businesses deserve better.

They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business.

Teya exists to change that.

We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work.

We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand.

If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you

Your Mission

As a Senior Product Manager in the Global Merchant Database team, your mission is to own and evolve a core platform that sits at the heart of the company’s ecosystem. You will lead the development of products that manage merchant data, product catalogues, pricing models, and agreements - enabling teams across the business to build reliable, scalable, and secure merchant-facing experiences.This is a platform and technical product role, working with a highly cross-functional set of internal stakeholders. You will act as the product owner for APIs, event-driven systems, and authorization models that underpin how merchant data is accessed and used across the company.

What You’ll Do

  • Own the product vision, roadmap, and delivery for key platform capabilities within the Global Merchant Database

  • Act as the product owner for merchant data APIs and event interfaces, treating APIs as first-class products

  • Work closely with engineering to define clear, scalable API contracts, event schemas, and data models

  • Ensure backward compatibility, versioning, and deprecation strategies are thoughtfully planned and communicated

  • Partner with internal teams to understand their needs and translate them into platform capabilities, not one-off solutions

  • Define and evolve authorization and access control models for merchant data, balancing security, compliance, and usability

  • Collaborate with design, engineering, marketing, operations, security, and legal teams to bring solutions to life

  • Translate complex technical and business requirements into clear, actionable product requirements

  • Prioritise ruthlessly based on platform impact, adoption, and long-term scalability

  • Define platform success metrics (e.g. adoption, reliability, performance, time-to-integrate) and continuously optimise post-launch

  • Support the coordination and integration of multiple new products each year, ensuring a reliable, intelligent merchant data foundation

  • Champion documentation excellence, including API documentation, changelogs, migration guides, and internal product RFCs

  • Act as a strong internal advocate for platform thinking, consistency, and simplicity

Required Skills & Experience

  • 5+ Years in a Product Manager Role

  • Solid understanding of how REST APIs work (and awareness of other integration patterns)

  • Hands-on experience testing APIs using tools such as Postman or similar

  • Experience working with event-driven systems and defining product-level event semantics

  • Ability to reason about system design trade-offs (sync vs async, scalability, reliability) from a product perspective

  • Understanding of data modeling, data types, and schema evolution

  • Basic SQL knowledge and comfort working with data directly

  • Familiarity with DDD concepts from a product perspective (domains, bounded contexts, ownership)

  • Experience defining authorization and access control models (e.g. roles, scopes, policies) in multi-tenant systems

The Perks

  • Flexible working hours, built on trust and collaboration with your team

  • Physical and mental health support through Wellhub, including access to 1,500+ gyms, 1-1 therapy, meditation, and wellbeing apps

  • Enhanced maternity and paternity leave options

  • Cycle-to-Work Scheme

  • Health and Life Insurance

  • Pension Scheme

  • 25 days of Annual Leave (+ Bank Holidays)

  • Office snacks every day

  • Friendly, comfortable, and informal office environment in Central London

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Skills Required

  • 5+ Years in a Product Manager Role
  • Solid understanding of how REST APIs work
  • Hands-on experience testing APIs using tools such as Postman or similar
  • Experience working with event-driven systems and defining product-level event semantics
  • Ability to reason about system design trade-offs (sync vs async, scalability, reliability) from a product perspective
  • Understanding of data modeling, data types, and schema evolution
  • Basic SQL knowledge and comfort working with data directly
  • Familiarity with DDD concepts from a product perspective (domains, bounded contexts, ownership)
  • Experience defining authorization and access control models (e.g. roles, scopes, policies) in multi-tenant systems

What the Team is Saying

Teya Compensation & Benefits Highlights

  • Equity Value & Accessibility All employees join a stock option plan (USSOP) from day one, making ownership broadly accessible. Feedback suggests this equity component is a standout element of the package.
  • Healthcare Strength Private medical insurance and supportive sick pay are included in core locations, with named coverage such as Bupa in the UK. Coverage is consistently highlighted in UK and European locations.
  • Leave & Time Off Breadth Employees receive 25 days of annual leave plus bank holidays, described as ample time for rest and recreation. This breadth is positioned as a standout component in UK and European locations.

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The Company
HQ: London
1,000 Employees
Year Founded: 2019

What We Do

At Teya, we believe small, local businesses are the heartbeat of every community. Teya was founded to help small, local businesses thrive. We exist to make business smoother, simpler, and more rewarding for the people who keep our communities alive. That means exceptional support, intuitive solutions, and
a team truly invested in our Members’ success.
 To us, they’re more than customers – they’re part of
a community built on trust and shared ambition. 
That’s why we proudly say: “Member since.” 
It’s our way of honouring every relationship and building a stronger, more connected future together.

Why Work With Us

We’re a fast-growing European fintech helping small, local businesses thrive. We value simplicity, teamwork, and impact. At Teya, you’ll join a diverse, passionate team where ideas matter, growth is encouraged, and every action helps real people and communities succeed, every single day.

Teya Offices

OnSite Workspace

We believe great ideas happen when people come together. Our hybrid approach gives you the flexibility to work from home, but we encourage spending at least three days a week in the office to collaborate, connect, and keep our culture strong.

Typical time on-site: None
HQTeya London
Teya Bratislava
Teya Hungary
Teya Lisbon
Teya Czechia
Teya Reykjavik
Teya Latvia
Teya Croatia
Learn more

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