Technical Product Manager, Analytics & Reporting

Posted 3 Days Ago
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Cape Town, Western Cape, ZAF
Hybrid
Entry level
Artificial Intelligence • Fintech • Information Technology • Business Intelligence • Financial Services
Xceptor makes data ingestion, data transformation and process digitisation easy.
The Role
Owns the roadmap, backlog, delivery, and continuous improvement of analytics, reporting, and business intelligence products. Partners with Product, Engineering, Data, Operations, Commercial, Risk, and Compliance teams to translate business needs into product requirements, dashboards, metrics, and self-service insights. The role promotes data quality, governance, accessibility, adoption, and data-driven decision-making while managing stakeholders, releases, prioritization, and product performance.
Summary Generated by Built In

ABOUT XCEPTOR

Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust.

We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project.

Our mission - we empower business users within financial institutions to build automated processes that deliver trusted data.

Our values sit at the heart of our business, driving who we are and how we work. At Xceptor, we are:

  • Client Centric; we prioritise our Clients’ experience and needs.
  • One Team; we actively support one another to achieve our goals.
  • Impactful; we focus, we innovate, we make every minute matter.

🚀 Your Role:

The Technical Product Manager, Analytics & Reporting is responsible for delivering and evolving the organisation's analytics, reporting, and business intelligence capabilities.Reporting to the Senior Director, Platform, this role will work closely with Product, Engineering, Data, Operations, Commercial, and Compliance teams to ensure stakeholders have access to trusted, actionable insights that support decision-making, operational efficiency, client servicing, and business growth.The successful candidate will own analytics and reporting products and capabilities, prioritising enhancements, improving data accessibility, and helping teams leverage data more effectively across the organisation.
This role is ideal for a product manager who enjoys working with data, solving business problems through insights, and collaborating with technical and non-technical stakeholders.

🧩 What You’ll Be Doing:

Product Ownership & Delivery
•Own and manage the backlog for analytics, reporting, and business intelligence capabilities.
•Deliver roadmap initiatives aligned to the Platform strategy and wider business objectives.
•Design user research testing (product usability), working with research and product to translate insights into product features and functionality.
•Gather, analyse, and prioritise requirements from stakeholders across the business.
•Translate business needs into clear product requirements, user stories, and acceptance criteria.
•Work closely with Engineering and Data teams to deliver reporting and analytics solutions.
•Support product releases, testing, adoption, and continuous improvement activities.

Analytics & Reporting Management
•Manage a portfolio of analytics and reporting products used across the organisation.
•Improve the availability, quality, and usability of reporting and insight capabilities.
•Partner with business stakeholders to understand reporting needs and prioritise opportunities.
•Support the development of dashboards, operational reporting, management information, and self-service analytics capabilities.
•Ensure reporting solutions are scalable, efficient, and aligned with user needs.

Data & Insight Enablement
•Collaborate with Data Engineering, Analytics, and Product teams to deliver trusted and actionable insights.
•Help define and maintain key business metrics and performance indicators.
•Support efforts to improve data accessibility and data literacy across the organisation.
•Ensure stakeholders can make informed decisions using reliable and meaningful data.
•Promote a data-driven culture throughout the business.

Stakeholder Management
•Build strong working relationships with stakeholders across Product, Commercial, Operations, Customer Services, Compliance, Risk, and Technology.
•Facilitate discussions and workshops to gather requirements and understand business challenges.
•Communicate priorities, delivery progress, risks, and outcomes effectively.
•Manage stakeholder expectations and ensure alignment across teams.

Performance & Continuous Improvement
•Monitor product adoption, usage, and stakeholder satisfaction.
•Use data and feedback to identify opportunities for improvement.
•Measure the effectiveness of reporting and analytics capabilities against agreed objectives.
•Continuously optimise products to increase business value and user experience.

Governance & Data Quality
•Support the implementation of data governance and reporting standards.
•Work with Data, Risk, and Compliance teams to ensure reporting aligns with regulatory and governance requirements.
•Promote data quality, consistency, and transparency across reporting solutions.
•Ensure appropriate controls exist around data usage and reporting outputs.

🎯 Who we're looking for:

•Experience as Technical Product Manager, or similar role in a fintech, financial services, capital markets, or other regulated environment.•Experience delivering analytics, reporting, business intelligence, or data-related products.
•Strong understanding of product management principles and Agile delivery methodologies.
•Strong analytical and problem-solving skills.
•Excellent stakeholder management and communication abilities.
•Ability to balance multiple priorities and deliver in a fast-paced environment.
•Comfortable operating in highly technical discussions with engineers, architects, and technology leaders.
•Can read and understand code and enjoys engaging with technical concepts.
•Has a strong builder mindset and is passionate about creating products that enable others to succeed.
•Is naturally curious and constantly learning about new technologies, tools, and approaches.
•Balances strategic thinking with hands-on execution.
•Demonstrates strong ownership and accountability for outcomes.
•Challenges assumptions and seeks innovative solutions to complex problems.
•Communicates clearly, openly, and effectively across technical and business audiences.
•Thrives in a fast-paced, ambitious, and collaborative environment.

🌍 Diversity & Inclusion at Xceptor

We believe great ideas come from everywhere — and that the best teams are made up of people with different backgrounds, experiences, and perspectives. At Xceptor, we’re committed to building a workplace where everyone feels welcome, valued, and empowered to be themselves.

We know that not everyone ticks every single box in a job description — and that’s okay. If you’re excited about this role and think you could make a difference, we’d love to hear from you. Your unique skills and experiences might be just what we need, even if you don’t meet every requirement.

We celebrate diversity and are dedicated to creating an inclusive environment for all employees — regardless of race, gender identity, sexual orientation, age, disability, religion, or background.

🌗 Hybrid at Xceptor
We love the buzz of the office and the flexibility of home—so at Xceptor, you get the best of both. Our people spend 2-3 days per week in the office collaborating, brainstorming, and connecting in person. The rest is up to you. It’s all about great teamwork, balanced with the freedom to work your way.
 
#LI-LM1 #LI-Hybrid

Please note:

  • Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks.
  • If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods.

Skills Required

  • Experience as a Technical Product Manager or in a similar role within fintech, financial services, capital markets, or another regulated environment.
  • Experience delivering analytics, reporting, business intelligence, or data-related products.
  • Strong understanding of product management principles and Agile delivery methodologies.
  • Strong analytical and problem-solving skills.
  • Excellent stakeholder management and communication abilities.
  • Ability to balance multiple priorities and deliver in a fast-paced environment.
  • Comfort operating in technical discussions with engineers, architects, and technology leaders.
  • Ability to read and understand code and engage with technical concepts.
  • Strategic thinking combined with hands-on execution.
  • Strong ownership and accountability for outcomes.
  • Clear, open, and effective communication with technical and business audiences.
  • Ability to work collaboratively in a fast-paced and ambitious environment.
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The Company
HQ: London
190 Employees
Year Founded: 2003

What We Do

Xceptor delivers no-code data automation software across the enterprise. We make data ingestion, data transformation and process digitisation easy. Our platform has the power to automate even the most complex processes, end-to-end, with a single platform. Proven by our customers. Validated by our partners. Powering industry utilities.

Why Work With Us

We offer exposure to global, blue-chip clients and an unparalleled experience of best practice. This is a fast-paced, dynamic, and highly collaborative environment where there are significant opportunities for growth and development.

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