Technical Operations Engineer

Posted 20 Hours Ago
Be an Early Applicant
South San Francisco, CA, USA
In-Office
137K-206K Annually
Junior
Payments • Software
The Role
Technical Operations Engineer responsible for supporting Connect and Risk and Compliance systems, investigating technical inquiries, coordinating releases and migrations, automating manual processes, designing alerting systems, responding to incidents, and analyzing operational data. The role requires coding and scripting in Ruby and Python, observability expertise, incident response, SQL, relational databases, testing, and automation experience.
Summary Generated by Built In
About Stripe 

Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll doResponsibilities
  • Become a domain expert in Connect and Risk and Compliance areas of Connect. 
  • Handle inquiries from internal Stripes and external partners' technical teams with detailed investigation and sometimes code changes. 
  • Organize and direct complex technical changes as part of product releases and merchant onboarding and migrations. 
  • Identify and automate inefficient or unnecessary manual processes by making direct code changes, or coordinating more complex code changes across Stripe. 
  • Design alerting systems using existing tools to respond to incidents quickly, or prevent them altogether. 
  • Conduct data analysis to understand the impact of risk and compliance interventions on the users and surface future product opportunities.
Who you areMinimum requirements

Must have a Bachelor's degree or foreign equivalent in Computer Science, Information systems, Engineering, or a related field, plus 2 years of experience in Technical or technical user-facing roles.

Must also have 2 years of experience in each of the following:

  • Developer tools including git;
  • Scripting and automation skills including Ruby and Python;
  • Writing tooling and automation, including testing and idempotency;
  • Observability tooling including metrics (Prometheus, Datadog), logging (LogScale), and distributed tracing (Honeycomb);
  • Incident response, on-call rotations, runbooks, and postmortem processes; and
  • Using SQL and relational databases including PostgreSQL or MySQL for operational tasks.

Salary: $137,000.00 - $205,600.00 /yr.

This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.

40 hrs/week

100% Telecommuting permitted.

Multiple Positions Available. 

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA75

#LI-DNI

Skills Required

  • Bachelor's degree or foreign equivalent in Computer Science, Information Systems, Engineering, or a related field
  • 2 years of experience in technical or technical user-facing roles
  • 2 years of experience with developer tools, including Git
  • 2 years of experience with scripting and automation, including Ruby and Python
  • 2 years of experience writing tooling and automation, including testing and idempotency
  • 2 years of experience with observability tooling, including Prometheus, Datadog, LogScale, and Honeycomb
  • 2 years of experience with incident response, on-call rotations, runbooks, and postmortem processes
  • 2 years of experience using SQL and relational databases, including PostgreSQL or MySQL, for operational tasks

Stripe Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stripe and has not been reviewed or approved by Stripe.

  • Fair & Transparent Compensation — Pay is commonly characterized as good, competitive, or above market, making compensation a standout aspect. High performers in particular often view overall pay favorably.
  • Equity Value & Accessibility — Equity grants and, depending on role, bonuses or commissions contribute meaningfully to total compensation. Equity is frequently highlighted alongside salary as a strength.
  • Healthcare Strength — Physical, mental, and medical health coverage and wellness programs are part of the core offering. These benefits are portrayed as comprehensive and competitive.

Stripe Insights

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The Company
HQ: San Francisco, CA
5,360 Employees
Year Founded: 2010

What We Do

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use the company’s software to accept online payments and run technically sophisticated financial operations in more than 100 countries. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the internet.

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