The Senior Technical Manager leads the certification body's (CB) aerospace scheme under the IAQG 9100 series. The role covers AS9100 (design and manufacturing), AS9110 (maintenance organizations) and AS9120 (stockist distributors). The Program Manager keeps the program compliant with ISO/IEC 17021-1, ISO/IEC 17021-3, IAQG 9104-001 and 9104-002, and the requirements of the IAQG OASIS database. They manage auditor competence, technical review, certification decisions, and oversight by the Accreditation Body (AB) and the IAQG Sector Management Committee. They also drive program growth, quality and customer confidence.
What You Will Do:
Lead technical execution of assigned Aerospace Certification Programs and projects
Provide technical expertise and guidance to project teams on aerospace certification requirements, including AS9100, AS9110, AS9120, AS9101, ISO/IEC 17021-1, and IAQG 9104-series requirements.
Direct and review technical contributions of team members on projects and company-wide activities.
Manage team and self to ensure an expected quantity and quality of work is achieved.
Ensure the appropriate auditors, technical experts, and reviewers are assigned to aerospace certification activities based on competence, qualifications, and industry experience.
Take a solution-oriented approach by leading initiatives to enhance effectiveness and efficiencies on assigned projects, in day-to-day job tasks, amongst team members, and across the organization.
Lead accreditation assessments, witness audits, IAQG oversight reviews, internal audits, corrective actions, and transition activities associated with aerospace certification requirements.
Serves as technical expert frequently for aerospace certification schemes, providing guidance on AS9100, AS9110, AS9120, AS9101, ISO/IEC 17021-1, IAQG 9104 requirements, auditor qualifications, and certification decision processes, providing valuable insight that helps enhance the business.
Manage the overall client relationship, as assigned, to assure satisfaction with ABS Quality Evaluations services
Act as the technical expert for clients seeking certification to AS9100, AS9110, and AS9120 standards.
Maintain an active awareness of technical, business and management developments affecting present and potential customers and actively presents this information promptly to the appropriate senior level managers.
Actively engage with clients to maintain relationships with key decision makers and help identify follow-on business opportunities.
Instill the values of a service-focused department.
Represent ABS Quality Evaluations in promoting our products and services and collaboration with sales team to drive business opportunities
Supports marketing and business development initiatives to attract and retain clients
Collaborate with sales team on potential opportunities by proposing solutions and partnering on technical proposals
Participate in marketing activities, conference presentations, technical whitepapers
Train and mentor others on how to utilize technical expertise to develop customer intimacy and establish new business development opportunities.
Provide thought leadership and technical expertise to solidify recognition as experts in the industry.
Serve as a mentor/coach, actively honing the development of technical skills in others by mentoring and providing training.
- Networking to meet new potential clients.
What You Will Need:
Education and Experience
- 10+ years of relevant professional experience
- Must have an advanced degree or bachelor’s degree and equivalent experience (Engineering, Aerospace, Quality, or a related technical field preferred)
- Relevant technical certifications required
Knowledge, Skills, and Abilities
Demonstrated working knowledge of ISO/IEC 17021-1 and of CB operations, including audit program management, competence management and certification decisions.
Strong knowledge of AS9100, AS9110 and AS9120 and of the AS9101, 9104-001 and 9104-002 requirements.
Hands-on experience with the OASIS database and IAQG processes.
Current or previous qualifications as an IAQG-recognized Aerospace Experienced Auditor (AEA) or Aerospace Principal Auditor (APA), or equivalent.
Experience hosting or supporting accreditation body assessments and regulatory or IAQG oversight audits.
Ability to gain, retain, illustrate comprehension of learned technical knowledge, and transfer knowledge to other members of the team
Ability to actively listen to the needs of our clients and internal teams by receiving, assessing, and generating probing questions surrounding the shared information to better understand client needs to provide technical expertise
Openly accept change as part of business evolution to meet the needs of our clients, provides recommendations to enhance business, and drives change across the business unit
Possess a firm understanding of key performance indicators and their significance to the business and takes action to drive results amongst the business unit
Ability to utilize established rapport and role as a technical expert with existing customers to identify and consistently generate new business opportunities in collaboration with sales team
Ability to understand departmental goals, hold oneself accountable. This includes taking responsibility for their actions, behaviors, decisions and results, acknowledging and fixing mistakes, seeking feedback, and using root cause analysis to improve performance
Must be dependable, highly reliable, and follow through on all assignments
Must be an effective multi-tasker utilizing proficient time management skills
Working knowledge of the ABS Health, Safety, Quality and Environmental Management System
Salary range:
Reporting Relationships:
Reports to a director or executive level position.
Working Conditions
Work will normally be performed in an office environment and/or require visits to client sites, which may include manufacturing plants, remote field sites or structures. Client site work will be of a non-manual nature but may require physical activity including walking and climbing.
ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.
About Our Benefits
ABS Group proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers additional support in personal wellness, including work-life services. ABS Group also offers a 401K plan with a generous company match, subject to plan requirements.
Equal Opportunity
The ABS Group of Companies is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.
Notice
ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.
Other
This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs
Skills Required
- 10+ years of relevant professional experience
- Advanced degree or bachelor's degree with equivalent experience in engineering, aerospace, quality, or a related technical field
- Relevant technical certifications
- Working knowledge of ISO/IEC 17021-1 and certification body operations, including audit program management, competence management, and certification decisions
- Strong knowledge of AS9100, AS9110, AS9120, AS9101, IAQG 9104-001, and IAQG 9104-002 requirements
- Hands-on experience with the IAQG OASIS database and IAQG processes
- Current or previous qualification as an IAQG-recognized Aerospace Experienced Auditor or Aerospace Principal Auditor, or equivalent
- Experience hosting or supporting accreditation body assessments and regulatory or IAQG oversight audits
- Working knowledge of the ABS Health, Safety, Quality and Environmental Management System
- Ability to mentor, train, and transfer technical knowledge to team members
- Proficient multitasking and time management skills
What We Do
Since its founding in 1862, ABS has been committed to setting standards for safety and excellence as one of the world’s leading ship classification organizations. We search for and establish the best solutions for the industries we serve, and are at the forefront of marine and offshore innovation. In a constantly evolving industry, ABS works alongside its partners tackling the most pressing technical, operational and regulatory challenges so the marine and offshore industries can operate safely, securely and responsibly. The surveyors, engineers, researches and regulatory specialists who form the ABS team work in more than 200 offices in 70 countries around the world. With a passion for making the world a safer place, while also delivering practical and innovative solutions, ABS stands ready to assist and advance the marine and offshore industries.
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