Join Our Team as an API Associate - Client Technical Onboarding! Unlock the potential of technology-driven treasury and cash management products with us. Be at the forefront of innovation, collaborating with top-tier clients and industry leaders to redefine commercial banking solutions. Your expertise will drive seamless client experiences and impactful implementations.
As an API Senior Associate within the Client Technical Onboarding team, you will play a pivotal role in managing and implementing cutting-edge treasury products. You will work closely with Sales, Consulting, and Product teams to deliver exceptional client solutions. Your contributions will shape the future of commercial banking, ensuring a seamless client experience from start to finish.
Job Responsibilities
- Participate in new hire training to understand our onboarding processes and tools.
- Engage with senior leaders to align with our vision and strategy.
- Build relationships with partners through regular calls to review active implementations.
- Develop expertise in API solutions and support clients with file mapping exercises.
- Utilize IT banking tools and gain experience through shadowing knowledgeable peers.
- Own the client’s technical onboarding experience, representing us as the client-facing technical contact.
- Provide consultative advice on technical aspects of treasury solutions, including RFP responses and client presentations.
- Translate business requirements into detailed technical specifications for treasury services.
- Document scope, meeting agendas, minutes, and project plans using MS Office tools.
- Use workflow tools for status updates and document repository management.
- Establish timelines and dependencies to exceed client and partner expectations.
Required Qualifications, Capabilities, and Skills
- Strong passion for delivering exceptional client and partner experiences and ability to thrive in a fast-paced, dynamic client-facing environment.
- Proficiency in technical project management, particularly in complex treasury implementations.
- Excellent communication skills, with the ability to partner and influence others towards a common goal and strong adherence to policy and procedures, consistently meeting or exceeding established SLA.
- Expertise in using collaboration tools like WebEx and Zoom for enhanced client discussions.
- Solid understanding of project management principles and eagerness to learn.
- Knowledge of payments and receivables processes, with a willingness to expand expertise.
- Technical consulting or business analysis skills in ERP, systems integration, or API space and proficiency in MS Office Suite for documentation and project planning.
Preferred Qualifications, Capabilities, and Skills
- Passion for learning new operating models, technologies, and industry trends.
- Technical client consulting experience to support technical roles.
- Knowledge and experience with JSON, Postman/Bruno Tools.
- BA/BS degree.
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Strong client- and partner-service orientation in a fast-paced, dynamic environment
- Proficiency in technical project management, particularly complex treasury implementations
- Excellent communication, collaboration, influencing, and policy-adherence skills; ability to meet or exceed service-level agreements
- Proficiency with collaboration tools such as WebEx and Zoom
- Understanding of project management principles
- Knowledge of payments and receivables processes
- Technical consulting or business analysis skills in ERP, systems integration, or API environments
- Proficiency with Microsoft Office Suite for documentation and project planning
- Technical client consulting experience
- Knowledge or experience with JSON and Postman or Bruno tools
- BA or BS degree
- Experience using AI-powered analytics, workflow automation, or intelligent process tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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