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Sysco LABS is helping to reimagine the ecommerce experience for the foodservice industry.
The Role
Design and build Sysco’s Internal Developer Platform as a self-service product for engineering teams. Responsibilities include developing Kubernetes-based control planes, infrastructure orchestration, developer portals and CLI tools, Golden Paths, observability, FinOps controls, automated security policies, and secure software supply chains. The role also supports AI workloads, including LLMs, vector databases, and agentic workflows, while improving developer experience, reliability, and platform adoption.
Summary Generated by Built In
JOB DESCRIPTION
Architect - DevOps
Focus: Internal Developer Platform (IDP), Security & Developer Experience (DevEx)
About Sysco LABS:
Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world's largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry.
Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion.
Sysco LABS Sri Lanka delivers the technology that powers Sysco's end-to-end operations.
Sysco LABS' enterprise technology is present in the end-to-end foodservice journey, enabling the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco's global network and the in-restaurant dining experience of the end-customer.
Role Mission
As an Architect - DevOps, you are responsible for building the Internal Developer Platform (IDP) that serves as the foundation for our entire engineering organization. You will move beyond "tickets and tasks" to build a scalable, self-service product that encapsulates infrastructure, security, and deployment into a seamless API or UI. Your goal is to provide Golden Paths-opinionated, pre-approved workflows that allow developers to focus on shipping features rather than managing YAML.
Expanded Platform Engineering Responsibilities
Architect - DevOps
Focus: Internal Developer Platform (IDP), Security & Developer Experience (DevEx)
About Sysco LABS:
Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world's largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry.
Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion.
Sysco LABS Sri Lanka delivers the technology that powers Sysco's end-to-end operations.
Sysco LABS' enterprise technology is present in the end-to-end foodservice journey, enabling the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco's global network and the in-restaurant dining experience of the end-customer.
Role Mission
As an Architect - DevOps, you are responsible for building the Internal Developer Platform (IDP) that serves as the foundation for our entire engineering organization. You will move beyond "tickets and tasks" to build a scalable, self-service product that encapsulates infrastructure, security, and deployment into a seamless API or UI. Your goal is to provide Golden Paths-opinionated, pre-approved workflows that allow developers to focus on shipping features rather than managing YAML.
Expanded Platform Engineering Responsibilities
- AI-Native Platform Foundations: Design and scale the underlying platform infrastructure required to support high-performance AI workloads. Build reusable platform capabilities that simplify the deployment, orchestration, and continuous monitoring of large language models (LLMs), vector databases, and agentic workflows.
- Platform-as-a-Product: Shape the platform roadmap by seeing internal developers as your customers. Use metrics such as Internal Net Promoter Score (iNPS) and Developer Velocity to decide which features to build first.
- Self-Service Infrastructure: Build and maintain an orchestration layer that allows developers to spin up databases, caches, and clusters via a service catalog.
- Abstraction & API Design: Create high-level abstractions, so developers don't need to be Kubernetes experts. You will design the APIs or CLI tools that hide underlying cloud complexity.
- The Golden Path: Create "paved roads" for common architectural patterns (e.g., Microservices, Event-driven workers) that include automated logging, monitoring, and security by default.
- Observability & Reliability: Build the platform's "control plane" to provide centralized telemetry, enabling teams to own their application health.
- FinOps & Resource Management: Set up automated cost tracking and resource limits in the platform to help control cloud spending.
- Security-as-Code: Turn company security policies into automated checks that block non-compliant deployments and collect audit evidence automatically.
- Secure Supply Chain & Zero Trust: Build a trusted software supply chain with artifact scanning, image signing, and policy-based verification. Implement identity-based access and least-privilege permissions, eliminating static secrets and enabling Zero Trust principles across environments.
- Control Planes: Deep experience with Kubernetes Operators and Custom Resource Definitions (CRDs) to extend K8s into a custom platform.
- Infrastructure Orchestration: Experience using Infrastructure as Code (IaC) tools like Terraform, Ansible, or OpenTofu to provision GKE & EKS environments at scale.
- Developer Interface: Practical experience building developer-facing platforms and portals. Experience with the Backstage framework is preferred, with a focus on usability, discoverability, and driving platform adoption.
- Internal Tooling: Skilled at building custom command-line tools in Go or Rust to make complex developer workflows easier.
- Performance-based annual bonus
- Performance rewards and recognition
- Agile Benefits - special allowances for Health, Wellness & Academic purposes
- Entertainment allowance
- Team engagement allowance
- Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws
- Hybrid work arrangement
Skills Required
- Deep experience with Kubernetes Operators and Custom Resource Definitions (CRDs) to extend Kubernetes into a custom platform
- Experience using Infrastructure as Code tools such as Terraform, Ansible, or OpenTofu
- Experience provisioning and managing GKE and EKS environments at scale
- Practical experience building developer-facing platforms and portals
- Skilled in building custom command-line tools using Go or Rust
- Experience with the Backstage framework
What the Team is Saying
Megan
Director of Data Analytics
Bailey
Engineering Manager
Sysco LABS Compensation & Benefits Highlights
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Healthcare Strength — Health plans include medical, dental, and vision coverage, with mental health resources and wellness programs also highlighted. Prescription coverage and access to mindfulness platforms are also noted in some locations.
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Retirement Support — U.S. offerings include a 401(k) with company matching, alongside options like FSAs/HSAs and an employee stock purchase plan. These programs are positioned as part of a comprehensive total rewards package.
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Leave & Time Off Breadth — Time-off programs are characterized as generous, with PTO, paid holidays, sick time, and floating holidays. Flexible schedules and hybrid work are often paired with the PTO framework to support balance.
Sysco LABS Insights
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The Company
What We Do
Sysco LABS is a technology-focused division within Sysco, dedicated to reimagining foodservice through innovation. Sysco LABS uses customer and market intelligence, data-driven insights and agile technology development to rethink the entire foodservice ecosystem.
Why Work With Us
We have a culture that puts people first- both our customers and our own team members. We value inclusivity and collaboration at LABS, and everyone is encouraged to bring their whole selves to work. From ceramicists to mountain climbers, our LABSters' are a diverse and quirky group and we wouldn't have it any other way.
Gallery
Sysco LABS Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Discuss with location with your hiring manager — some Sysco LABS colleagues have the opportunity to work remotely while others are located in our Houston office.
Typical time on-site:
Not Specified
