Technical Lead Engineering Manager

mParticle by Rokt is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights and insights to action. Built on top of end-to-end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more relevant and adaptive experiences is more important than ever. In January 2025 mParticle merged with Rokt and became mParticle by Rokt. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions, connecting 400 million customers across the world’s leading companies.

We are Rokt, a hyper-growth ecommerce leader. We enable companies to increase value by unlocking real-time relevancy in the moment that matters most, when customers are buying. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions connecting 400 million customers across the world’s leading companies. In January 2025, Rokt’s valuation increased to $3.5 billion USD, allowing us to expand rapidly across 15 countries. 

The Rokt engineering team builds intelligent infrastructure and platforms that power mission-critical services. At this scale, excellence in reliability, performance, and developer experience is non-negotiable.

At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Technical Lead Engineering Manager

Total Compensation between: $325,000-435,000, which includes a fixed annual salary between $225,000 - $285,000, employee equity plan grant & world class benefits.

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

As a Technical Lead Manager at Rokt you will be leading an autonomous high performing team. You will be the owner of a component of the overall Rokt product and be responsible for the delivery of features, building and growing the team as well as driving technical excellence.

Responsibilities

• Owner of the data driven decision making product areas, including real time user segmentation, analytics, and ML. Drive strategic initiatives towards AI-driven decision engines to help our clients turn their customer data into customer joy. 
• Contributing to the collaborative development processes within the team and organization from across both product and technical domains. Actively participate in designing, developing, and delivering high-quality software solutions—this role involves hands-on coding alongside the team.
• Identifying and proposing improvements to the current system architecture that emphasize reliability and scalability
• Working with the product and engineering teams to produce development plans and see through to delivery and success
• Growing and mentoring the team, ensuring continuity and ongoing career development for the team and the members within it

Requirements

• Bachelor’s degree or equivalent practical experience.
• 5+ years of experience in commercial software development experience designing, building and operating distributed systems and 2+ years of experience in managing engineering teams
• Polyglot engineer with commercial experience in one of the following: Java, C#, Python, or Go. You have written a lot of performant easy-to-maintain code using best practices. You can smell bad code and provide constructive feedback during code review.
• Strong complex system architecture design experience and understanding; space/time complexity, API contract design and stewardship, AWS cloud based infrastructure.
• Learn quickly: demonstrated ability to quickly understand and absorb new information. Passion for technology and eager to dive-in to figure out how things work.
• Problem solving skills: able to use first principles - using both qualitative and quantitative data - to solve complex problems.
• Leadership: organize and motivate engineering contributors, work with the product team to schedule in an efficient and productive manner, understanding business logic and be able to translate into appropriate technical solutions
• Excellent communication skills in English - you can explain complex ideas to technical and non-technical audiences both verbally and in writing.
• At Rokt we encourage autonomy; teams have complete ownership of their systems including building, running and monitoring. As such, you may be required to be on-call and respond to system alerts should they arise.
• Ideas, opinions, and the ability to share them through respectful proposals, presentations, and team-wide discussions, An eagerness to work and learn in the open and share your learnings with your teammates.
• A willingness and comfort communicating remotely through chat, docs, video calls, and other collaborative online tools

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About the Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Accelerate your career. We offer roadmaps to leadership and an annual training allowance
• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office.
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and great health benefits for you and your dependents.
• Dog-friendly office
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.