About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About the Role
As a Technical Implementation Specialist, you will be part of our Professional Services team, responsible for delivering successful implementation projects for new and existing customers across our Financial Crime and Compliance (FCC) product portfolio. Leveraging your technical expertise, product knowledge, and customer-focused approach, you will guide clients through the implementation lifecycle, helping them translate business and compliance requirements into effective platform configurations and integrations. In this highly collaborative and customer-facing role, you will work directly with compliance, operations, and technology stakeholders to ensure successful deployments, adoption, and long-term customer satisfaction. You will serve as a trusted advisor, providing best practice recommendations and helping customers maximize the value of LexisNexis Risk Solutions products.
Responsibilities
Deliver implementation projects for customers across the Financial Crime and Compliance product portfolio, ensuring timely and high-quality project execution.
Gather, analyze, and document customer business, compliance, and technical requirements.
Configure and customize platform solutions to align with customer processes, risk policies, and operational needs.
Support technical integrations with third-party systems using REST APIs, web services, webhooks, and related technologies.
Act as a trusted advisor by providing product expertise and industry best practices throughout the project lifecycle.
Facilitate workshops, training sessions, product demonstrations, and knowledge transfer activities with customers.
Collaborate closely with internal teams including Product, Engineering, Sales, Customer Success, and Support to ensure successful customer outcomes.
Build and maintain strong relationships with customer stakeholders, from operational users to executive sponsors.
Identify implementation risks, proactively communicate challenges, and contribute to mitigation plans.
Ensure successful project handover and transition to Customer Success and Support teams following project completion.
Contribute to internal process improvements, documentation, and best practice development within the Professional Services organization.
Requirements
Experience in a customer-facing role such as Professional Services, Implementation Consulting, Technical Account Management, Solution Engineering, or Technical Support.
Experience implementing, configuring, or supporting enterprise SaaS solutions.
Knowledge of REST APIs, JSON, XML, webhooks, and integration concepts.
Ability to gather and translate business requirements into technical solution designs and system configurations.
Strong analytical and problem-solving skills with the ability to diagnose and resolve customer challenges.
Excellent verbal and written communication skills, with experience interacting with stakeholders at multiple organizational levels, from analysts and investigators to C-level executives.
Ability to manage multiple customer projects and priorities simultaneously.
Experience working within project timelines, service commitments, and customer success objectives.
Nice to have
Experience in Financial Crime Compliance, including one or more of the following areas:
KYC (Know Your Customer)
AML (Anti-Money Laundering)
Transaction Monitoring
Screening
Fraud Detection and Prevention
Customer Due Diligence (CDD)
Enhanced Due Diligence (EDD)
Risk Scoring and Risk Assessment
Experience working with financial institutions, fintechs, payment providers, or regulated industries.
Understanding of cloud-based SaaS architectures and integration patterns.
Idioms:
Native or fluent Portuguese with professional proficiency in Spanish and English.
Work Location:
This is a Hybrid position in São Paulo - Brasil
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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EEO Know Your Rights.
Skills Required
- Experience in a customer-facing role such as Professional Services, Implementation Consulting, Technical Account Management, Solution Engineering, or Technical Support
- Experience implementing, configuring, or supporting enterprise SaaS solutions
- Knowledge of REST APIs, JSON, XML, webhooks, and integration concepts
- Ability to translate business requirements into technical solution designs and system configurations
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills with stakeholders at multiple organizational levels
- Ability to manage multiple customer projects and priorities simultaneously
- Experience working within project timelines, service commitments, and customer success objectives
- Native or fluent Portuguese with professional proficiency in Spanish and English
- Experience in Financial Crime Compliance, including KYC, AML, transaction monitoring, screening, fraud detection, CDD, EDD, or risk assessment
- Experience working with financial institutions, fintechs, payment providers, or regulated industries
- Understanding of cloud-based SaaS architectures and integration patterns
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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