Technical Enablement Program Manager

What You Will Do Daily:

• Design and manage end-to-end technical learning pathways for technical roles, creating universal onboarding programs and defining baseline knowledge standards.
• Develop and implement an internal technical certification program (e.g., 101, 201, 301 levels) to track completion and proficiency.
• Assist in the curation and maintenance of playbooks for technical roles.
• Partner with stakeholders across Product, Engineering, Sales, and Technical Leadership to conduct training needs analyses, identify skills gaps, and define clear, measurable learning objectives for new curriculum.
• Consolidate and synthesize key product and technical updates and news from across the business relevant to the supported technical roles.
• Implement a robust Content Governance framework and a continuous feedback loop to ensure internal resources, customer-facing technical materials, and the library of customer use-cases are current, accurate, and reflect the latest product standards.
• Polish and update technical materials, diagrams, professional presentations, and other customer-facing content leveraged by technical teams.
• Ensure training materials remain current by integrating new product release information and details into all evergreen onboarding and learning resources.
• Lead New Product Readiness by designing and developing the technical "how-to" curriculum for new product rollouts, aligning with global business objectives and product launches.
• Assist technical teams in updating and maintaining the technical demo environment, ensuring it is up-to-date and reflects the latest product capabilities for both training and field testing.

The Experience You Will Need:

• 3+ years of experience in Enablement supporting technical roles: Technical Support Engineering, Solutions Architecture, or a related technical GTM role, ideally within a high-growth SaaS or B2B software environment.
• 2+ years of experience supporting and enabling technical knowledge or training.
• Proven expertise in designing and scaling complex technical enablement programs from ideation to global implementation.
• Deep understanding of the developer ecosystem and/or complex cloud technologies (e.g., Data/AI, DevOps, or Security).
• Demonstrated ability to influence, lead, and mentor senior technical peers and executives without direct authority.
• Exceptional project management and organizational skills, with the ability to independently define, prioritize, and manage multiple complex initiatives in ambiguous, fast-paced situations.
• Experience using data and metrics to define success, measure impact (ROI), and inform planning/prioritization.

Benefits of Working With Sonar:

• Flexible comprehensive employee benefit package.
• We encourage usage of our robust time-off allocations. You will receive  23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays.
• We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation.
• Generous discretionary Company Growth Bonus, paid annually.  
• Fully paid parking in the heart of downtown Austin, Texas.
• Global workforce with employees in 20+ countries representing 35+ unique nationalities.
• We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.
• Monthly catered events, and team events

Why You Will Love It Here:

• Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!). 
• Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains. 
• We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely.
• We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them.
• As the leader in our field, our products and services are as strong as our internal team members.
• We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization.