Technical Enablement Architect - Dell ISG (Pre-sales)

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

About the Team

The Solution Design & Services (SD&S) organization functions as the pre‑sales technical arm of Ingram Micro. As the first technical touchpoint for many of our partners, SD&S plays a critical role in shaping customer engagement and enabling partner success across our ecosystem.

Must be able to demonstrate exceptional presentation abilities paired with strong technical acumen.

The role falls under our Enable Team: Advancing solution enablement, business practice maturity, and partner readiness.

Primary Focus

The Technical Enablement Architect is recognized as a low-maintenance, highly self-sufficient associate, who requires little to no direction to create and sustain success. Acts as a force multiplier, proactively coaching and positively influencing clients, peers, and cross-functional associates alike by sharing best-practices, offering salient advice/guidance, and consistently providing positive encouragement. Strengthens the organization’s deliverables by playing a significant role in the onboarding and development of the team. Works with management to set team goals consistent with BU objectives. Demonstrates clear value to Ingram Micro’s internal and strategic initiatives with substantiated results.  Play a more significant role and is influential in strategic company initiatives. Communicates comfortably at the executive level.

Key Responsibilities

• Consistently exhibits and upholds high-performer key characteristics, including but limited to being: Responsive/accountable; proactively communicative & collaborative; creatively resourceful; results focused; and outcome-oriented. 
• Continually evaluate their & the team's activities to weight level-of-effort (LOA) vs. the ROI to be achieved and is well-versed in articulating a cost-benefit analysis of their engagements and initiatives. 
• Hold a high sales, business, and financial acumen - in addition to holding the prerequisite technical acumen of the levels below this role.
• Assists with the Ingram Micro Solution Center, determining which technology to showcase, demo, and maintain. Opportunity for hands-on experience and demonstrations to partners.
• Achieve and maintain Dell TA Certifications

KNOWLEDGE AND SKILLS:

• 5 years’ experience to include technical channel development, reseller education and enablement In Mid-range & Enterprise technology solutions for data center, communications, networking, security, or Point-of-Sale.
• Effective Technical Enablement Architects in this role typically need to hold advanced badges and certifications in "advanced solutions" technology categories. As well as exhibiting high levels of executive presence, business acumen, sales acumen, and technical acumen.

REQUIREMENTS:

• Possess the strongest of skills acquired through advanced training, study, and experience.
• Four-year college degree (or additional relevant experience in a related field). Minimum 8 years’ functional experience including a minimum of 5 years position specific experience.

PREFERRED:

• Bachelor's degree and minimum of 12 years directly related experience OR high school grad (or equivalent) with a minimum of 14 years directly related experience OR 8 years Ingram experience in a technical capacity and relevant professional level industry certifications.
• Dell TA Certified preferred but not required.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.