Technical Delivery Manager

Reposted 15 Days Ago
Be an Early Applicant
New York City, NY, USA
In-Office
170K-250K Annually
Mid level
Artificial Intelligence • Legal Tech • Software
Collaborative AI for exceptional lawyers
The Role
Lead end-to-end technical implementations and integrations for enterprise customers, acting as the primary technical contact. Configure SSO and DMS integrations (iManage, SharePoint, NetDocuments), manage API connections, provide post-rollout support, deliver technical training, coordinate across Sales/Engineering/Customer Success, and feed implementation insights back to product and engineering.
Summary Generated by Built In
About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.

  • We fight for excellence: high standards, direct, ego-free feedback.

  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

The Role
As a Technical Delivery Manager at Legora, you will play a central role in ensuring customers successfully deploy, integrate, and adopt our AI-native platform. You'll lead end-to-end technical implementations, act as the primary technical point of contact, and shape how seamlessly new customers go live and scale within Legora.

 

What You'll Be Doing

  • Lead integration projects from kickoff through go-live, owning technical documentation, test plans, and rollout execution to ensure on-time, high-quality delivery

  • Serve as the dedicated technical point of contact during implementation and early adoption, including proactive monitoring and regular stakeholder updates through go-live and the post-rollout period

  • Configure and support customer environments including SSO, DMS integrations (iManage, SharePoint, NetDocuments), and API-based connections

  • Provide dedicated post-rollout technical support for enterprise clients, troubleshooting advanced issues and driving high customer satisfaction

  • Coordinate across Sales, Engineering, and Customer Success to align on requirements and ensure a smooth rollout experience

  • Deliver technical training and guidance to customer teams on configuration, workflows, and best practices

  • Feed insights from delivery projects back to product and engineering to improve future implementations

Who You Are

  • Proven experience in technical delivery, implementation, or a similar customer-facing technical role

  • Strong hands-on experience with SSO, authentication protocols, and enterprise integrations (DMS platforms, APIs)

  • Excellent project management skills with a structured, proactive approach to managing multiple parallel projects

  • Able to translate technical concepts clearly for non-technical audiences

  • Strong communicator who builds trusted relationships across customer and internal teams

  • Comfortable working autonomously in a fast-paced, high-growth environment

This is a full time, on-site position in New York.

What's In It For You
  • Global collaboration: Partner with teams and clients domestic and internationally.

  • Competitive package: Comprehensive salary, benefits, and tools for success.

  • Meaningful work: Your efforts shape how thousands of lawyers use AI daily.

  • In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.

  • Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
    Medical, Dental & Vision

    • Multiple medical plan options through Aetna and Kaiser Permanente

    • HSA or Healthcare FSA (based on plan selection)

    • Dental plans via MetLife

    • Vision plans via Vision Care

    Family Support

    • Generous parental leave

    • Free access to Maven Clinic

    • Dependent Care FSA

    • Free One Medical membership for employees and dependents

    Additional Perks

    • Pre-tax commuter benefits

    • Life Insurance + STD/LTD

    • 401(K) with generous company match

    • Unlimited PTO

    • Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Skills Required

  • Proven experience in technical delivery, implementation, or similar customer-facing technical role.
  • Hands-on experience with SSO and authentication protocols.
  • Experience with enterprise DMS platforms and integrations (iManage, SharePoint, NetDocuments).
  • Experience implementing API-based connections and integrations.
  • Excellent project management skills; ability to manage multiple parallel projects.
  • Ability to translate technical concepts for non-technical audiences.
  • Strong communication skills and ability to build trusted relationships across teams.
  • Comfortable working autonomously in a fast-paced, high-growth environment.
  • Experience providing post-rollout technical support and delivering technical training to customers.

Legora Compensation & Benefits Highlights

  • Healthcare Strength Healthcare coverage is described as full medical, dental, and vision for employees and families from day one, with mental health benefits included. Some listings also note access to One Medical and Maven Clinic.
  • Retirement Support A 401(k) with a “generous” company match is prominently featured, alongside life insurance and short‑ and long‑term disability. These financial protections are consistently cited across employer materials and third‑party profiles.
  • Leave & Time Off Breadth Unlimited PTO and generous paid parental leave are emphasized, with paid sick days also appearing in several postings. On‑paper time‑off provisions are positioned as a core part of the package.

Legora Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, New York
700 Employees
Year Founded: 2023

What We Do

Our mission is to empower exceptional lawyers. We’re building the world’s first truly collaborative AI for legal professionals: a workspace for boundless collaboration between lawyer ingenuity and machine intelligence. We're serving 1000+ clients across the globe and are backed by Bessemer Venture Partners, ICONIQ, General Catalyst, Benchmark, Redpoint, Y Combinator, and other top investors.

Gallery

Gallery
Gallery
Gallery
Gallery

Legora Offices

OnSite Workspace

Typical time on-site:
HQNew York Headquarters
Chicago, Illinois
Denver, Colorado
Houston, Texas
London, England
San Francisco, California
Stockholm, Stockholms län
Learn more

Similar Jobs

Legora Logo Legora

GTM Compensation, Planning & Performance Analyst

Artificial Intelligence • Legal Tech • Software
In-Office
New York City, NY, USA
700 Employees
103K-122K Annually

Legora Logo Legora

Senior Accountant

Artificial Intelligence • Legal Tech • Software
In-Office
New York City, NY, USA
700 Employees
160K-188K Annually

Legora Logo Legora

Marketing Manager

Artificial Intelligence • Legal Tech • Software
In-Office
2 Locations
700 Employees
131K-155K Annually

Legora Logo Legora

Recruiter

Artificial Intelligence • Legal Tech • Software
In-Office
New York City, NY, USA
700 Employees
173K-244K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account