Technical Consultant

Reposted Yesterday
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Junior
Artificial Intelligence • Big Data • Information Technology • Security • Software
The Role
Provide pre-sales technical support and account-level requirements for card and digital identity solutions. Act as technical interface, gather customer needs, analyze competition, and support project implementation and management for card products and personalization solutions.
Summary Generated by Built In
Location: Kuala-Lumpur, Malaysia

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Thales established its presence in Malaysia in 1981 and is currently a strategic partner to key customers involved in the primary businesses of defence and security, aerospace, and cybersecurity and digital identity. Headquartered in Kuala Lumpur, Thales has played an instrumental part in supporting Malaysia’s defence ecosystem in addition to delivering advanced solutions over the last 40 years. Committed to local collaborations, Thales works closely with Malaysian businesses and goverment sectors to provide cutting-edge systems and solutions that ensure safety, security, and readiness for the future.

Responsibilities:

  • Provide pre-Sales support, as a complement to the Sales process, including the analysis of the customer requests, in terms of Cards and Solutions
  • Understand the customer technical organisation
  • Provide Thales CDI with market knowledge and competition
  • Act actively to understand the Customer’s technical needs and to identify the possible solutions, based on Thales CDI current product map.
  • Inside the context of his accounts management, the TC is in charge to define the Requirements Specifications for the Customers assigned to him/her
  • May be the technical interface for the Customers
  • May be in charge of the project management for the card product or FPER(Full Perso)
  • May be in charge of the project implementation of solutions (D1 Physical, D1 Digital etc.)

Required Education/Certificate:

  • Master or Bachelor degree in Computer Science/Electronics/Engineering
  • Additional Business School degree is welcome
  • Experience on project management is a strong plus, PMP or related certification is preferred

Working Experience:

A first experience (1 to 3 years) in a relevant field (preferably Smartcard, Embedded Software or Services provider background, Telecom or banking industry area) or equivalent experience within Thales

Technical Skills:

  • The knowledge on smart card related is a strong plus
  • Understand EMV spec or related specs is preferred

Personnel Skills:

  • Good verbal and written communication skills
  • Customer and business oriented
  • Organized, rigorous and autonomous
  • Work under pressure and meet deadlines
  • Be tenacious in problem solving
  • Good teamwork and interpersonal skills
  • Be prepared to invest whatever effort is required to get the job done
  • Positive attitude

Language:

  • English is mandatory
  • Fluent Mandarin is strong plus

#LI-JL1

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.

Skills Required

  • Bachelor or Master degree in Computer Science, Electronics, or Engineering
  • 1 to 3 years relevant experience (smartcard, embedded software, telecom, or banking preferred)
  • English language proficiency
  • Experience in project management
  • PMP or related project management certification
  • Knowledge of smart card technologies
  • Understanding of EMV or related specifications
  • Fluent Mandarin
  • Good verbal and written communication, teamwork, organization, and ability to work under pressure

Thales Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thales and has not been reviewed or approved by Thales.

  • Retirement Support Retirement plans with employer contributions and matches, profit sharing, and share purchase opportunities are emphasized across multiple regions. These elements are positioned as competitive components of total rewards.
  • Leave & Time Off Breadth Generous PTO that increases with tenure, paid holidays, and paid military, maternity, and paternity leave are described. This breadth supports work–life balance across locations.
  • Flexible Benefits Hybrid work options, flexible schedules, and parental supports such as childcare benefits and leave for sick children are available in several markets. Flexibility is presented as a core part of the employee experience.

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The Company
HQ: Paris
63,258 Employees

What We Do

Thales is a global high technology leader investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we can all trust, which is vital to the development of our societies. The company provides solutions, services and products that help its customers – businesses, organisations and states – in the defence, aeronautics, space, transportation and digital identity and security markets to fulfil their critical missions, by placing humans at the heart of the decision-making process.

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