Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the LifeWe are a company who inspiring the extraordinary. For more than 70 years, we have led the way with purpose-driven healthcare technology. That history compels us to relentlessly pursue therapies that change lives.The role is opened to continue our daily milestone in serving our patients & partners and give them the highest level of support & partnership which is aligned with our daily mission to alleviate pain, restore health, and extend life. For this role, you will be expected to be located in Pretoria. This role actively offers clinical/case support as and where needed.
Responsibilities may include the following and other duties may be assigned:
Provides clinical and technical support to end-users, associated HCP’s and patients where required.
Provides clinical and technical expertise through case support, product demonstrations, installations, and maintenance of company products.
Provide follow-up support to company sales staff and customer personnel by providing technical support and information on specific applications, where/as needed.
Conducts on-site education and consulting and supports establishment and maintenance of customer relations with healthcare professionals and organizations.
Weekly coordination and collaboration with Sales Representatives to ensure smooth adoption of MDT technology.
Area of accountability would be product/disease focus, linked to the Operating Unit you are responsible for.
Focus on clinically driven accounts with a need for onsite support.
Management of consignment inventory in allocated accounts as per SOP for specific OU’s assigned to you.
Consignment Inventory to be defined as: Expired; Short dated; Non/slow-moving; Cycle Count.
Ensure compliance with internal training (Cornerstone), use of Customer Relations Management Tools – SFDC, activity scheduling.
Required Knowledge and Experience:
3-5 years of experience in Trauma, Orthopaedics or Medical device Industry (working in theatre)
Experience in spine surgery will be advantageous
Medical background and experience in the surgical field
Positive attitude and well spoken
Lift sets up to 15 kg
Be able to work overtime/weekends where needed
Be able to travel outside region to assist with case support
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
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If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Skills Required
- 3-5 years of experience in trauma, orthopaedics, or the medical device industry, working in theatre
- Medical background and experience in the surgical field
- Experience in spine surgery
- Positive attitude and strong communication skills
- Ability to lift sets weighing up to 15 kg
- Ability to work overtime and weekends when needed
- Ability to travel outside the region for case support
- Ability to be located in Pretoria
Medtronic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Medtronic and has not been reviewed or approved by Medtronic.
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Parental & Family Support — Paid leave for birthing and non-birthing parents is positioned as notably generous, with additional Family Care Leave available for a range of caregiving needs. Fertility, adoption, donor, and surrogacy support adds depth for different paths to family-building.
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Retirement Support — A 401(k) match and an employee stock purchase plan are presented as meaningful long-term savings tools. Scholarship and tuition programs further reinforce financial security beyond salary.
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Healthcare Strength — Medical, dental, and vision coverage is consistently described as a strong part of the total rewards package. Mental health resources, critical illness coverage, and wellness supports broaden the overall health offering.
Medtronic Insights
What We Do
Medtronic is a global healthcare solutions company operating in approximately 160 countries. We are committed to improving lives through our medical technologies, services, and solutions. Since our beginning, 60 years ago, our Mission has remained the same: to alleviate pain, restore health, and extend life for people around the world. The Mission is our ethical framework and inspirational goal guiding our day-to-day work. It reminds us that our efforts are transforming millions of lives each year. To meet the needs of patients and healthcare professionals around the globe, we operate from more than 370 locations in approximately 160 countries.
