Technical Communications Manager

Work Schedule

Environmental Conditions

Job Description

• Train and mentor writers in creating high-quality technical documentation for end users from information provided by R&D scientists, hardware and software engineers, product managers, regulatory specialists, and other key business collaborators.
• Plan and prioritize projects across the team, analyze complex documentation requests, and distribute work among the writers.
• Review and edit content created by writers to ensure that the information is logical, concise, and meets the needs of our target audience; recommend improvements to content organization, structure, clarity, and delivery.
• Write new content as needed.
• Build resource plans for current and future capacity; help hire and onboard writers and contractors; handle vendor relationships.
• Build collaborative relationships with teams and functional areas throughout the company (technical support, field application scientists, regulatory, quality, manufacturing, product management, and others).
• Solicit and incorporate feedback from internal and external customers to improve document quality.
• Cultivate an atmosphere of continuous process improvement.
• Develop operational metrics and report analytics to understand and communicate needs and drive efficiency.
• Actively follow trends in technical communications.

Education:

• Bachelor’s degree in science (MS or PhD preferred);

• Experience in the life sciences industry;
• 5+ years of technical writing experience; will consider candidates with excellent writing, editing, and leadership skills in lieu of experience;

• Keen attention to detail and high regard for quality;
• Excellent interpersonal and people and project management skills.
• Knowledge of relevant style guides and standard practices.
• Expertise with key authoring tools, content creation, DITA standards, and XML-based authoring preferred.
• Able to work effectively with cross-functional teams across multiple sites.
• Experience with data analysis and reporting tools (PPM Pro, Excel, PowerBI, etc.) preferred.

• The innovative environment of the rapidly growing international company. Energetic, diverse and highly motivated team;
• Hard-working, driven and supportive working culture and outstanding development possibilities to increase your potential;
• Opportunity to contribute to global organization and work with experts;
• Personal and professional career opportunities in the field of high technology;
• The possibility to go to/from work by free bus, 70% compensated lunch in the company canteen, we serve coffee/tea;
• An incentive package of additional benefits (annual bonus for results, accident insurance, health insurance).

At Thermo Fisher Scientific, each one of our 120,000 extraordinary minds has a unique story to tell. Join us and
contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
Apply today!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Compensation