Technical Business Analyst

FT Specialist US is a fast-growing, entrepreneurial subsidiary of the Financial Times, focused on being the premier source of news and intelligence for specialized business audiences. Through an extensive suite of niche B2B products, FT Specialist US delivers must-have content that empowers professionals, enhances business insight, and supports the decision-making of hundreds of thousands of readers around the world.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of authorities who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

At the FT, we are committed to creating a fair and inclusive workplace where everyone has equal opportunity to succeed. We welcome and value different perspectives and strive to ensure all employees are heard and supported. We believe people do their best work when they can be themselves and have the flexibility they need to balance their work and personal lives. We are an equal opportunity employer and align with all applicable laws prohibiting discrimination.

We are looking for a Technical Business Analyst to join the software engineering organization at FT Specialist US. This role is integral in supporting three agile product teams that develop internal and customer-facing web applications critical to our specialty journalism platforms.

The ideal candidate will have a foundational background in web software development, coupled with experience gathering and documenting requirements for technical projects. If you enjoy working at the intersection of business needs and technical solutions—and thrive in a close-knit, collaborative team environment—you’ll fit right in.

This role works with the Director of Business Analysis and offers the opportunity to work in an ambitious culture backed by the reputation, resources, and support of the wider Financial Times organization.

This position is based in our New York City office. Only candidates currently within a commutable distance will be considered; relocation is not supported.

• Elicit and document business and functional requirements through user stories, interviews, and collaborative workshops.

• Analyze current systems and workflows to identify limitations and recommend improvements.

• Conduct impact assessments for proposed enhancements and upgrades.

• Partner with engineering teams to develop solutions for content management systems, publishing pipelines, paywall systems, APIs, personalization tools, and search functionality.

• Investigate emerging technologies (e.g., AI, automation, analytics tools) for adoption across the digital portfolio.

• Develop test plans and lead User Acceptance Testing (UAT) for newly released features.

• Collaborate with engineering and QA teams to solve bugs, analyze error logs, and validate fixes across multiple test environments.

• Maintain accurate documentation on CMS features, publishing workflows, platform architecture, API specifications, and release notes.

• Bachelor's degree in Computer Science, Web Science, Information Technology, or equivalent work experience.

• 1–3 years of experience in documenting business and technical requirements in a software development context.

• Working knowledge of tools such as Jira, Confluence, diagramming software, and content management systems.

• Strong analytical and problem-solving abilities.

• Excellent verbal and written communication skills.

• Familiarity with technologies such as ad tech, subscription systems, or paywalls is a plus.

• Strong time management and organizational skills.

• Ability to work across multiple engineering teams and other internal partners.

Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, health coverage, 401(k) and company match, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.

We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.

We are a disability confident employer and a Valuable 500 signatory. Please let us know if you require any reasonable adjustments or personalisation as part of the application process or to enable you to attend an interview. You can email us at [email protected] for support.

A reasonable estimate of the salary range for this role is $80,000–$85,000. The final offer will be based on a combination of factors including skills, experience, certifications, and organizational needs. This salary estimate applies to our New York City office and may differ in other locations.

At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.

Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.