Technical Business Analyst

Posted Yesterday
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Milwaukee, WI, USA
Hybrid
81K-140K Annually
Mid level
Fintech • Insurance • Financial Services
Start-Up Vibes with The Stability of a Fortune 100 Company.
The Role
Translates business needs into technology solutions by analyzing processes, gathering and documenting business and technical requirements, creating user stories and acceptance criteria, supporting test planning, and collaborating with product, engineering, design, and business stakeholders. The role also assesses current and future state processes, identifies gaps, supports issue resolution and business sign-off, and applies project management practices to advance Agile initiatives.
Summary Generated by Built In
About the Job
As a Technical Business Analyst, you will help translate business needs into clear, actionable technology solutions. You will develop expertise within a specific business area while expanding your understanding of the related processes, systems, and domains that influence business outcomes.
Working as part of a cross-functional Agile team, you will collaborate with product managers, engineers, designers, senior business analysts, and subject matter experts. You will analyze business processes, gather requirements, develop user stories, and help deliver technology solutions that create measurable business value.
What You'll Do
  • Build expertise in an assigned business area or domain while developing an understanding of related business processes and technology needs.
  • Analyze business information and data to develop recommendations in partnership with senior business analysts and other stakeholders.
  • Assess and document current-state processes, future-state requirements, and gaps across moderately complex business areas.
  • Gather, analyze, and document fact-based business and technical requirements across multiple domains.
  • Translate business needs into clear user stories, features, acceptance criteria, and supporting documentation.
  • Independently develop user stories and features of medium complexity while contributing to more complex initiatives.
  • Collaborate with product managers, engineers, designers, and subject matter experts throughout the product development lifecycle.
  • Support the development, coordination, and review of test plans for medium and large technology initiatives.
  • Partner with business stakeholders to support testing, resolve issues, and obtain appropriate business sign-off.
  • Apply project management practices to organize work, manage dependencies, and advance initiatives toward completion.
  • Communicate recommendations clearly and help stakeholders navigate competing priorities, conflicts, and decisions.

What You'll Bring to the Role
  • Bachelor's degree or equivalent relevant experience.
  • Two to four years of professional experience, including at least two years working in a business analyst role.
  • Experience gathering and documenting business, functional, and technical requirements.
  • Experience translating business needs into user stories, features, acceptance criteria, or process documentation.
  • Familiarity with current-state, future-state, and gap-analysis methods.
  • Experience working in Agile and Scrum development environments.
  • Strong analytical, problem-solving, and decision-support capabilities.
  • Ability to communicate effectively with both business and technical stakeholders.
  • Ability to build productive relationships and influence outcomes across cross-functional teams.
  • Experience applying project management practices to organize and advance work.
  • Relevant certifications in business analysis, Agile practices, Scrum, or project management are preferred.

Skills You Have
  • Analytical Thinking: Organizes and evaluates information to identify key issues, analyze data, solve problems, and improve processes.
  • User Story: Translates business requirements into clear user stories, technical details, and testable use cases for business and technical teams.
  • Root Cause Analysis & Decision Quality: Identifies the underlying causes of issues and uses data, risk analysis, and sound judgment to recommend solutions.
  • Cross-Functional Partnering & Planning: Coordinates and collaborates with teams across different functions to plan work and achieve shared goals.
  • Stakeholder Relationship: Identifies stakeholder needs, manages expectations, builds relationships, and supports effective engagement and decision-making.
  • Process Mindset: Evaluates workflows, defines processes and success measures, and identifies opportunities to simplify or improve how work is completed.
  • Technical & Digital Acumen: Uses knowledge of digital products and technologies to solve problems, accomplish goals, and adapt to emerging tools and systems.

#LI-Hybrid
Compensation Range:
Pay Range - Start:
$81,280.00
Pay Range - End:
$121,920.00
Geographic Specific Pay Structure:
Structure 110:
$89,440.00 USD - $134,160.00 USD
Structure 115:
$93,440.00 USD - $140,160.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills
Wireframing, Process Mapping, Business Analysis, User Research, Industry Benchmarking, Storytelling, Atlassian JIRA, Structured Query Language (SQL), Product Demonstrations, Adobe Analytics, Gap Assessments, Test Planning, Continual Improvement Process, Microsoft Power Business Intelligence (PBI), Requirements Gathering
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
  • Flexible work schedules
  • Concierge service
  • Comprehensive benefits
  • Employee resource groups

Skills Required

  • Bachelor's degree or equivalent relevant experience
  • Two to four years of professional experience, including at least two years in a business analyst role
  • Experience gathering and documenting business, functional, and technical requirements
  • Experience translating business needs into user stories, features, acceptance criteria, or process documentation
  • Familiarity with current-state, future-state, and gap-analysis methods
  • Experience working in Agile and Scrum development environments
  • Strong analytical, problem-solving, and decision-support capabilities
  • Ability to communicate effectively with business and technical stakeholders
  • Ability to build productive relationships and influence outcomes across cross-functional teams
  • Experience applying project management practices to organize and advance work
  • Relevant certifications in business analysis, Agile practices, Scrum, or project management

What the Team is Saying

Chris
Chester

Northwestern Mutual Compensation & Benefits Highlights

  • Retirement Support — Retirement benefits include a pension-style cash balance plan alongside a 401(k), positioning long‑term savings as a standout. Materials also highlight employer contributions and plan features that can be especially valuable for employees who stay multiple years.
  • Parental & Family Support — Parental leave is described as 12 weeks fully paid for all parents, with added support for fertility treatments and up to $10,000 for adoption or surrogacy expenses. This breadth of family‑building assistance elevates the perceived value of the benefits package.
  • Leave & Time Off Breadth — Time off includes a PTO program that starts near 19 days and increases with tenure, plus paid volunteer hours. Such policies signal meaningful flexibility for rest and community engagement.

Northwestern Mutual Insights

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The Company
HQ: Milwaukee, WI
8,400 Employees
Year Founded: 1857

What We Do

You’ll Like It Here At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years. Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs. We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/

Why Work With Us

We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community. 

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About our Teams

Northwestern Mutual Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.

Typical time on-site: Flexible
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HQMilwaukee, WI
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New York, NY
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