REQUIREMENTS:
Strong problem solving skills, analytical and communication knowledge
Requires minimum 6+ years of Defined Benefits experience
Strong Defined Benefits Domain knowledge in mandatory
Strong knowledge of RKS/BA7 platform is preferred
Strong knowledge in MS Office, SQL
Good understanding of all standard Procedure Documents
Good Knowledge of Testing Procedures
Strong team player
Should be able to Coach & mentor team members
Good project management skills
Manage stakeholder communication (internal/external)
Lead client projects independently & should be able to handle multiple clients
Understanding of overall OTS methodology
Good people management skill
JOB DESCRIPTION DETAIL:
Process/Project Management
Initiate/Kick Off Project
Create project plan with relevant details such as (WBS, Effort Estimations)
Task Allocation & Track deliveries for against SLA
Risk Management and Mitigation
Create & Maintain project management routines
Initiate/Lead & Conceptualize to implement ideas of process automation
Follow the standard practices and procedures specific to your Tower
Create & Maintain necessary project documents
People Management
Helps drive associate engagement & related associated issues
Initiate & Identify user technical/ functional training needs and devise and managing user training programs
Track performance of project team members and takes appropriate action
Communications
Responsible for project/client communication
Client level ownership
Manage internal stakeholder communication
Manage Offshore/Onshore Interaction and Stakeholder Communication
Escalation Management
Client Delivery
Interprets very complex business needs and translates them into system requirements
Strong understanding of Defined Benefits Domain and is required to comprehend Business Requirement Documents (BRD)
Review/Maintain BRD for system gaps & domain compliance
Interprets requirements to create/update systems specifications
Leverages previous knowledge and expertise to achieve results with teams and can complete work self-guided.
Uses best practices and understanding of business issues to improve products and services.
Able to lead multiple DB clients and resources successfully
Able to manage competing priorities
Able to lead client calls and put the technical view for smooth functioning of client
Create & Review Test Plan & Test Execution results
Final sign-offs on delivery
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- Strong problem solving, analytical and communication skills
- Minimum 6+ years Defined Benefits experience
- Strong Defined Benefits domain knowledge
- Strong knowledge of RKS/BA7 platform
- Strong knowledge in MS Office and SQL
- Good understanding of standard procedure documents
- Good knowledge of testing procedures
- Strong team player
- Ability to coach and mentor team members
- Good project management skills (WBS, estimations, tracking)
- Manage stakeholder communication (internal/external, offshore/onshore)
- Ability to lead client projects independently and handle multiple clients
- Understanding of OTS methodology
- Good people management skills
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
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Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
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Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
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Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
