About this opportunity:
Enterprise Applications team is now looking for skilled professionals to support and manage critical enterprise systems in a 24×7 production environment. The role focuses on monitoring, troubleshooting, deployments, and ensuring high availability, performance, and SLA compliance across complex application stacks. Please share suitable profiles for consideration.
What you will do:
- Support the following systems and functions:
- Monitoring of the production system & ensuring its performance and stability
- Action on issues reported by L1/monitoring teams. Coordination with L3/vendor team for restoration of any faults
- Trouble Tickets resolution - Resolve day to day customer issues
- Coordination with IT/network teams to resolve any operational or functional issues
- Responsible for answering adhoc requests from various teams
- Analyse the Logs and try resolving the issues, escalate issues well in advance and suggest alternative approaches
- Deploy CRs on production environments and ensure smooth system performance
- Follow ITIL processes and exhibit expertise in Incident, Problem and change management
- Ensure SLA compliance for application and trouble tickets
- Proactive competence development of self in new solution areas & certifications
- Provide an effective 360-degree feedback on the ailing elements in the current solution and co-ordinate with Design team/L3/ Vendor to fix them
The skills you bring:
Must Haves:
- Good understanding of Webservices (SOAP, REST), Content management system for websites / portals.
- Hands on with React, NodeJS, GraphQL, Advanced Java
- Hands on experience and very good knowledge of supporting application stacks hosted on Red Hat Openshift (Containerized stack)
- Log analysis using Splunk / ELK (Kibana)
Good to have:
- Basic understanding of telecom domain and other integrated applications like Billing Systems, EAI/ Messaging platforms, Payment gateway
- Knowledge of deployment and maintenance of web-based applications
- Strong knowledge of Linux command-line environment
- Experience in web application development and support
- Good knowledge of J2EE, EJB, Servlets, Design Patterns, Spring
- Strong learning and time management skills
- Team player capable of working independently
- Should be willing to work in 24*7 environment
- Good communication skills
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) ||
Req ID: 770510
#BI-Hybrid
Skills Required
- Hands on with Liferay 3PP Stack
- Hands on with Apache Kafka, NodeJS, GraphQL, Advanced Java
- Hands on with configuration and operations in Forgerock CIAM
- Experience with Red Hat Openshift and managing application stacks
- Log analysis using Splunk / ELK
- Strong SQL knowledge
- Experience with Oracle WebLogic Server and Web-Centre Sites
- Hands on experience in SSO, LDAP, J-boss, Tomcat, Apache, IIS
- Shell scripting
- Strong learning and time management skills
- Good communication skills
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Retirement Support — The U.S. 401(k) includes an automatic 3% company contribution plus matching (100% of the first 3% and 50% of the next 2%) with immediate vesting. An employee stock purchase plan and legacy pensions in some groups strengthen long‑term savings.
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Leave & Time Off Breadth — Generous PTO, paid holidays, sick time, bereavement leave, and a dedicated volunteer day are offered. Time‑off allotments can increase with tenure and are complemented by hybrid work where roles allow.
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Healthcare Strength — Medical, dental, vision, and mental‑health support are part of a comprehensive health and wellbeing offering. Wellness initiatives such as onsite gyms, fitness classes, and EAP access are available in certain locations.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
