Technical Assistant

Posted 4 Days Ago
Be an Early Applicant
3 Locations
In-Office or Remote
Junior
Fintech • Insurance
The Role
Investigates and assesses claims, determines causation, damages, and coverage considerations, prepares client reports, updates claims systems, negotiates settlements, communicates with stakeholders, and coordinates external experts and contractors. The role requires a bachelor's degree in engineering, accountancy, finance, or a related field. Fresh graduates with strong academic backgrounds may apply.
Summary Generated by Built In

Are you looking to grow your adjusting career with a global leader?

At Crawford, a global leader in claims management with 80+ years of expertise across 70 countries, we do more than manage claims. We help restore lives, businesses, and communities.

We’re looking for an Adjuster (Accountant / Engineer) to join our Philippines team. If you enjoy investigating complex loss events, exercising sound judgment, and working closely with clients and stakeholders, this role is for you. You’ll manage diverse caseloads, work on meaningful cases, and grow within a team that values ownership, learning, and collaboration.


What You’ll Do

Claims Investigation & Assessment

  • Promptly investigate reported loss events, establish relevant facts, and assess causation and damages
  • Provide clear and timely advice on potential policy coverage issues
  • Manage reinstatement or rehabilitation assessments where applicable

Client Reporting

  • Draft comprehensive and accurate client reports within agreed timelines

Claims Management

  • Regularly update and maintain the claims management system to ensure accurate and current information
  • Negotiate and resolve claims within established authority levels, SLAs, and KPIs

Stakeholder Communication

  • Act as a primary point of contact for insurer clients, intermediaries, policyholders, and third parties
  • Respond promptly and professionally to queries, delivering clear and helpful guidance

External Resource Management

  • Coordinate and manage external experts, service providers, and contractors to ensure quality and timely deliver

Standards & Ethics

  • Uphold Crawford’s ethics, values, and commitment to integrity in all actions
  • Promote insurer clients’ brands with professionalism

What You Bring

  • Bachelor’s degree in Engineering, Accountancy, Finance, or a related discipline
  • Professional Insurance Qualification is an added advantage
  • 1–2 years of relevant work experience

Fresh graduates with a strong academic background are welcome to apply.


Why Crawford?

We believe in people taking care of people. At Crawford, your work directly helps clients and policyholders recover from some of their most difficult moments — and your growth is taken seriously.

We live by RESTORE — a values system that shapes how we work, lead, and grow together. It’s not just a framework; it’s how Crawford people show up every day.

  • Respect integrity and ethical behaviour
  • Empowerment through ownership and career growth
  • Sustainability in our communities
  • Training and continuous learning
  • One Crawford, working as one global team
  • Recognition for work well done
  • Entrepreneurial spirit to innovate and improve

We offer:

  • Competitive salary and benefits
  • Real growth opportunities within a global organization
  • Ongoing technical and professional development
  • An inclusive, collaborative, and supportive team culture
  • Exposure to a professional environment supporting global clients

Ready to take your adjusting career to the next level?  Apply now

Skills Required

  • Bachelor's degree in Engineering, Accountancy, Finance, or a related discipline
  • 1-2 years of relevant work experience
  • Professional Insurance Qualification
  • Strong academic background for fresh graduates

Crawford & Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crawford & Company and has not been reviewed or approved by Crawford & Company.

  • Flexible Benefits — Feedback suggests role-dependent perks like company cars, remote options, and tuition assistance add practical value, especially for field adjusters. These flexible elements are highlighted as meaningful in certain positions.
  • Retirement Support — Feedback suggests a 401(k) with company match and an ESPP provide solid financial planning options. These programs are consistently referenced as part of a comprehensive package.
  • Healthcare Strength — Feedback suggests medical, dental, vision, and mental-health support are broadly available. These core plans are viewed as standard but reliable inclusions.

Crawford & Company Insights

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The Company
HQ: Peachtree Corners, GA
7,718 Employees
Year Founded: 1941

What We Do

Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.

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