Search the 6 jobs at Crawford & Company

Account Specialist position with a focus on providing excellent customer service and account management to small and medium-sized clients. Responsibilities include managing service delivery, developing service plans, resolving service problems, and participating in prospecting efforts. Required to have a Bachelor's degree or equivalent experience, 3 years of progressive experience in TPA, insurance carrier, or brokerage, and strong communication and negotiation skills.

The Senior Account Administrator sets up and maintains client account information in the PeopleSoft financial system and CMS2 claims system. They also assist with end of month processing, oversee training, and provide support for new program setups and renewals. Strong analytical and troubleshooting skills are required for this role.

Senior Account Specialist overseeing client relationships, enhancing retention, identifying cross-selling opportunities, and managing reporting and compliance needs. Develops SOPs, tools, implements project plans, provides guidance, and ensures data accuracy for superior service. Drives client success and retention plans.

Key participant in monthly financial close process, responsible for accounting and recordkeeping of employee bonus compensation, coordinating tax filings, account setup, and account reconciliations. Collaborates with finance team, auditors, and legal team. Provides oversight of offshore processing center deliverables. Supports development of team environment.

Analyzes Network and Client coverage to determine adequate level of representation for services and provides support for contractor and client inquiries. Manages coverage inquiries, contractor service area changes, and recruitment strategies. Upholds company's Code of Business Conduct and Ethics. Participates in special projects and upholds the public image of the Company.

The CAT Resource Coordinator is responsible for recruiting and coordinating qualified adjusters, maintaining communication with adjusters, handling inquiries, resolving issues, and ensuring adjuster satisfaction. Requires 2-4 years of recruiting or coordinating experience in the adjusting and claims industry.