Jobs at Crawford & Company

Administers and resolves non-complex workers' compensation claims, investigates coverage and liability, documents medical reports, establishes and adjusts reserves, approves medical payments within authority, evaluates potential fraud, and communicates with claimants, medical providers, and managers to close files timely and in compliance with policies and regulations.

Assists with inventorying and valuing personal belongings for insurance contents claims. Responsibilities include data entry, researching fair-market prices, preparing claims reports, documenting claim activity in Exclaim, meeting productivity standards, and communicating professionally with adjusters, policyholders, contractors, and internal claims representatives. The role requires a suitable remote workspace, reliable high-speed internet, adaptability to technology, and consistent adherence to performance requirements.

Review medical records and billing to determine medical necessity per established criteria and SOPs; document determinations, collaborate with peers and supervisors, manage caseloads, and support utilization management and related business processes.

Manage and resolve subsidence-related complaints from receipt to resolution, conducting impartial investigations, maintaining high-risk watchlists, liaising with stakeholders, drafting compliant responses, ensuring FCA compliance, logging cases in Workpro, and identifying trends to drive process improvements.

As a Multi-Line Adjuster, you will investigate claims, negotiate settlements, manage litigation, prepare reports, and maintain compliance with regulations while working remotely.

Lead and perform reviews of complex financial, operational, and IT processes to evaluate design and operating effectiveness of internal controls, document process flows, identify exceptions, propose remediation, and manage IT risks for financial reporting systems while partnering with IT and management.

Investigate and negotiate insurance claims, manage litigation, maintain compliance, prepare reports, and uphold company standards while handling multiple lines of business.

Performs business, productivity, process, and systems analyses to improve organizational efficiency. Develops standard operating procedures, researches and evaluates technologies, supports automation requirements, provides data-driven recommendations, and coordinates work sessions, documentation, pilots, and signoffs. Partners with business leaders, clients, vendors, and IT to improve client engagement and integrate processes. May assist with project budgets, cost-benefit analyses, billing, and collections.

Design, deploy, operate, and support scalable Azure IaaS and PaaS environments. Build CI/CD pipelines and Infrastructure-as-Code deployments using Azure DevOps, PowerShell, and ARM templates. Manage cloud networking, Windows infrastructure, containers, and Kubernetes environments, including AKS. Apply Agile and DevOps practices, monitor and troubleshoot cloud systems, improve performance and efficiency, and collaborate with engineering and application teams.

The Director, Business Development drives growth by generating leads, managing client relationships, and exceeding revenue targets within the casualty insurance market.

The Director of Business Development will identify prospects, develop sales strategies, and manage client relationships within the casualty insurance sector to drive growth and meet revenue targets.

The Director, Business Development will generate leads, manage client relationships, and exceed revenue targets, focusing on the casualty insurance market.

The Director of Business Development will drive growth by identifying prospects, managing relationships, and developing strategic sales plans in the casualty insurance industry.

Investigate, evaluate, negotiate, and settle claims across multiple lines (casualty, property, workers' comp). Manage reserves, litigation, regulatory filings, subrogation, salvage, and report preparation. Maintain caseloads, meet service and quality standards, respond to emergency on-site investigations, comply with laws and client requirements, pursue continuing education, and participate in special projects as assigned.

Reviews personal and commercial property and casualty claims for accuracy, quality, compliance, and adherence to client requirements and service-level agreements. Verifies claim information against source documents, identifies errors, validates corrections, analyzes quality and process trends, and recommends improvements. Provides detailed feedback and consulting support to adjusters and service centers, prepares quality reports, monitors performance, and supports continuous improvement of claims quality processes.

Field-based subsidence specialist to survey properties, investigate and diagnose building movement, determine cause and mitigation, report findings to subsidence teams, support claims handlers, and help achieve swift settlement for domestic and commercial claims up to £100K. Role involves nationwide UK travel and occasional overnight stays.

Manage complex liability claims end-to-end: investigate coverage and liability, set reserves, authorize payments within authority, coordinate discovery and litigation strategy, pursue subrogation, prepare reports for clients/carriers, and mentor/train junior staff. Work independently on large-loss and difficult claims while collaborating with supervisors and defense counsel.

Assesses business interruption and financial claims, reviews financial information, prepares interim and final reports, calculates and negotiates settlements, and communicates with insurers, reinsurers, claimants, and insured parties. The role includes site visits, client relationship development, business development, file maintenance, legal and technical updates, and mentoring less experienced staff.

Handles complex commercial property claims typically exceeding $250,000. Investigates damages, determines coverage and liability, estimates losses, negotiates settlements, controls claim costs, prepares reports, supports litigation, and serves as an expert witness. The role also mentors adjusters, provides peer reviews, assists with catastrophe claims, manages client accounts, supports succession planning, and develops new business relationships.

Manage assessment of business interruption and other financial loss claims: review financial information, prepare interim and final reports, negotiate settlements, undertake site visits, communicate with insurers/reinsurers/claimants, mentor junior staff, maintain records, and develop client relationships and business opportunities.