Jobs at Crawford & Company

Lead forensic accounting and business interruption claim assessments, negotiate and settle claims, prepare analytical reports, conduct site visits, communicate with insurers/claimants, mentor junior staff, and develop client relationships and business opportunities.

The Team Manager will supervise California Workers' Compensation claims, manage staff performance, and ensure compliance with policies and procedures.

Manage and resolve subsidence-related complaints from receipt to resolution, conducting impartial investigations, maintaining high-risk watchlists, liaising with stakeholders, drafting compliant responses, ensuring FCA compliance, logging cases in Workpro, and identifying trends to drive process improvements.

Review and QA adjuster estimates up to $150,000 for accuracy and compliance, document revisions in XactAnalysis, verify repairs against construction standards and client guidelines, communicate with adjusters and clients, assist on catastrophic event reviews, and uphold company ethical standards.

Analyze business data, develop dashboards and scorecards, and present findings to stakeholders. Research processes, identify improvements, support product requirements, build account strategies, and assist in organizational solutions while maintaining quality standards and continuing education.

Perform quality assurance and control for simple and complex processes: audit, monitor, report statistical results, design quality tools, implement process improvements, coach staff, run calibration sessions, and support business process initiatives while ensuring compliance.

Design, develop, test, debug and document complex C# software systems and REST APIs. Work with analysts and engineers to design systems, maintain technical documentation, perform code reviews, mentor developers, and support high-volume, high-availability enterprise applications.

Manage contractor credentialing and onboarding for a geographic territory: process applications, obtain and audit deliverables (licenses, insurance, reports), maintain files and systems, liaise with contractors and district managers, track compliance, mentor junior staff, and support special projects to ensure accurate, timely credentialing.

This role supports Field Operations and Area Managers in managing subsidence field teams, focusing on service provision, cost control, and employee development.

Manage complex liability claims end-to-end: investigate coverage and liability, set reserves, authorize payments, coordinate litigation and subrogation, prepare reports, and mentor junior staff.

Lead contractor recruiting and network coverage efforts: cold-call and present programs to prospects, document activity in systems, analyze coverage needs, develop recruiting strategies, interact with clients, mentor recruiters, assist supervisors with processes, reporting and training, and serve as liaison for escalations and special projects.

Serve as the senior finance partner to the global technology organization, leading IT financial planning, budgeting, cloud FinOps, investment governance, cost optimization, vendor financial oversight, reporting, and capital accounting to ensure technology investments deliver measurable ROI and align with corporate strategy.

The Product Owner leads the Agile Team, prioritizes the backlog, collaborates with stakeholders, and ensures delivery of user-centric features and business value.

Investigate, evaluate, negotiate, and settle first- and third-party liability claims of moderate difficulty. Confirm coverages, determine reserves, authorize payments within authority, pursue subrogation, prepare reports, and communicate with claimants, witnesses, clients, carriers, and management.

Lead AI-first analysis and specification for loss adjusting platforms, performing deep technical backend and legacy system analysis (VB6/legacy), generate AI-driven requirements, UI mockups and Angular code, and deliver implementation-ready documentation while working across claims, billing, payment, and settlement flows in Agile teams.

Administers and resolves non-complex workers' compensation claims, investigates coverage and liability, documents medical reports, establishes and adjusts reserves, approves medical payments within authority, evaluates potential fraud, and communicates with claimants, medical providers, and managers to close files timely and in compliance with policies and regulations.

Handle non-complex liability claims from intake through resolution: investigate coverage and liability, set reserves, approve payments within authority, document files, identify subrogation, evaluate fraud, and coordinate with managers and medical/third-party contacts.

Lead and perform reviews of complex financial, operational, and IT processes to evaluate design and operating effectiveness of internal controls, document process flows, identify exceptions, propose remediation, and manage IT risks for financial reporting systems while partnering with IT and management.

As a Multi-Line Adjuster, you will investigate claims, negotiate settlements, manage litigation, prepare reports, and maintain compliance with regulations while working remotely.

The Subsidence Project Consultant will support the Project Manager in managing domestic and commercial subsidence claims, ensuring effective communication and smooth progression of repairs.