Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
The Technical Assistant will work closely with the Commercial Account Manager, Commercial Producers and Commercial Lines Marketing Representatives to service new and existing accounts to achieve Agency sales goals and service standards.
How You Will Contribute:
Build and maintain strong customer relationships to support account retention and client satisfaction.
Collect updated client information annually to assist with policy renewals and marketing efforts.
Provide day-to-day client service including handling endorsements, cancellations, certificates, and other policy changes.
Assist in analyzing client exposures and recommending appropriate coverage adjustments.
Review and verify the accuracy of policies, endorsements, quotes, and audits provided by carriers.
Prepare and compile marketing and underwriting data such as loss runs and MVRs.
Gain and apply knowledge of Commercial Lines procedures, carrier systems, underwriting guidelines, and agency automation tools.
Issue key documents including binders, certificates of insurance, ID cards, and invoices.
Collaborate with account managers to resolve service issues and discrepancies, such as omitted items and commissions.
Maintain attendance, follow agency procedures, and engage in ongoing professional development.
Licenses and Certifications:
440 or 220 License (preferred) (must be obtained within a year of employment)
Skills & Experience to Be Successful:
High School Degree required.
At least two years of insurance experience (preferred)
Completion and evidence of skills as outlined by Commercial Management.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- High School Degree
- At least two years of insurance experience
- 440 or 220 License (must be obtained within a year)
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
