The Role
Provides technical support and analysis by troubleshooting database and application issues, reviewing logs, and collaborating with Engineering, Product, DevOps, and Support teams to resolve technical problems. Requires experience with MySQL, Java, and Python, along with strong analytical and troubleshooting abilities.
Summary Generated by Built In
Job Summary
We are looking for a Technical Analyst with experience in MySQL, Java, and Python to join our technical support and analysis team. The ideal candidate should have strong troubleshooting and analytical skills, be comfortable working with databases and application logs, and be able to collaborate with Engineering, Product, DevOps, and Support teams to resolve technical issues.
Skills Required
- Experience with MySQL
- Experience with Java
- Experience with Python
- Strong troubleshooting skills
- Strong analytical skills
- Experience working with databases and application logs
- Ability to collaborate with Engineering, Product, DevOps, and Support teams
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The Company
What We Do
HotelKey was founded in 2015 and today counts seven large enterprise chains among its clients. HotelKey’s client portfolio includes roughly 1.25 million rooms live and over 18,000 hotels under contract, including more than 800 independent hotels, mainly in the U.S. In addition to its industry-leading PMS solution, HotelKey also offers an enterprise-grade central reservations system and point-of-sale system, along with a host of other products and services specifically designed for the hospitality industry
