Technical Analyst

About Us

Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.

Our EVP :

At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest  first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.

Role Summary

The Technical Analyst serves as the critical link between business requirements and technical implementation, ensuring APIs and payment solutions are well-defined, feasible, and aligned with platform capabilities and standards. The role emphasizes structured requirement definition, API design support, and effective coordination across development, QA, and integration teams to enable smooth and predictable delivery.

Key Responsibilities

What you’ll be responsible for

• Own requirement clarity by eliminating ambiguity before development starts
• Translate business needs into structured user stories, acceptance criteria.
• Perform gap analysis against existing platform capabilities and propose feasible solutions
• Ensure all requirements are complete, testable, and aligned with system constraints and standards
• Define and document end-to-end user journeys (e.g., onboarding, card issuance, transactions)
• Enforce API consistency (naming conventions, request/response structure, error handling, headers)
• Act as a bridge between business, development, QA, and external integration teams
• Support QA in defining test scenarios, edge cases, and validation strategies
• Validate API responses and flows using tools such as Postman
• Assist in troubleshooting integration and production issues, including root cause analysis
• Contribute to maintaining clear and accurate API documentation (Swagger / developer portal)

What We’re Looking For

• Strong experience in technical analysis within payments / card issuing domain
• Hands-on experience with Way4 Transaction Switch (preferred)
• Solid understanding of REST APIs (request/response design, status codes, headers)
• Comfortable working across multiple teams and supporting client-facing technical discussions
• Strong attention to detail with a delivery-focused mindset

Skills and Competencies:

• Strategic thinking and problem-solving abilities.
• Excellent leadership and people management skills.
• Strong project management and organizational skills.
• Proficiency in _____________________________ software and technology platforms.
• Excellent communication and interpersonal skills.
• Ability to manage change and drive continuous improvement.
• Analytical and data-driven decision-making capabilities.

Working Conditions:

• Primarily office-based with occasional travel required for meetings, conferences, and training sessions.
• Fast-paced and dynamic work environment.

Qualifications:

• Education: _____________________________. 
• Experience: Minimum of _____________________________ years of experience in _____________________________, with at least _____________________________ years in a _____________________________ role focused on _____________________________ or _____________________________.
• Proven track record of _____________________________.
• Strong understanding of _____________________________.
• Experience with _____________________________.