Tech Success Consultant

Posted 8 Hours Ago
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Minneapolis, MN, USA
Hybrid
77K-121K Annually
Junior
Fintech • Insurance • Financial Services
Start-Up Vibes with The Stability of a Fortune 100 Company.
The Role
Provides on-site technology consulting to financial advisors and network offices. Builds relationships, supports adoption of technology tools, delivers training, identifies process inefficiencies, gathers user feedback, supports deployments, and promotes measurable improvements in productivity, sales effectiveness, and client satisfaction.
Summary Generated by Built In
About The Job:
The Technology Solutions Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This role involves cultivating strong relationships with advisors, teams, and network office leadership, delivering customized consulting to align digital strategies with specific business objectives, and championing the adoption of Northwestern Mutual's technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels.
What You'll Do:
  • Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs.
  • Assist advisors and teams in using Northwestern Mutual's technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity.
  • Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes.
  • Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding.
  • Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs.
  • Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices.
  • Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction.
  • Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage.
  • Help prepare users for new technology deployments by assisting with training and communication of benefits.
  • Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts.
  • Travel may be required based on supported offices.

What You'll Bring:
  • Bachelor's degree in business or related field, or equivalent experience.
  • Minimum 2 years related experience including consultation experience working with professionals within financial services or similar industry.
  • Experience coaching and training professionals.
  • Ability to understand sales-focused software technology and its benefits.
  • Ability to build and maintain relationships.
  • Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.)
  • Demonstrated ability to lead and facilitate groups of people.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA
Compensation Range:
Pay Range - Start:
$77,360.00
Pay Range - End:
$116,040.00
Geographic Specific Pay Structure:
Structure 110:
$77,360.00 USD - $116,040.00 USD
Structure 115:
$80,880.00 USD - $121,320.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills
Financial Services Industry Acumen (NM), Escalation Management (NM), Business Acumen (NM), Operational Excellence (NM), Technical & Digital Acumen (NM), Customer Support (NM), Cross Functional Partnering & Planning (NM), Project Management (NM), Customer Centricity (NM), Process Improvement (NM), Field Advocacy (NM), Prioritization (NM), Sales Cycle Acumen (NM), Continuous Improvement (NM), Analytical Thinking (NM), Stakeholder Relationship (NM), Change Management (NM), Strategic Thinking (NM), Adaptive Communication (NM), Consulting (NM)
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
  • Flexible work schedules
  • Concierge service
  • Comprehensive benefits
  • Employee resource groups

Skills Required

  • Bachelor's degree in business or a related field, or equivalent experience
  • At least 2 years of related experience, including consultation experience with professionals in financial services or a similar industry
  • Experience coaching and training professionals
  • Ability to understand sales-focused software technology and its benefits
  • Ability to build and maintain professional relationships
  • Ability to consult and drive measurable improvements using an outcome-based model
  • Ability to lead and facilitate groups
  • Fingerprinting and completion of required forms under NMIS and FINRA guidelines

What the Team is Saying

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The Company
HQ: Milwaukee, WI
8,400 Employees
Year Founded: 1857

What We Do

You’ll Like It Here At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years. Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs. We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/

Why Work With Us

We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community. 

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Northwestern Mutual Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.

Typical time on-site: Flexible
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HQMilwaukee, WI
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