Tech Specialist II-MSS

Posted An Hour Ago
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Rochester, MN, USA
In-Office
Senior level
Healthtech
The Role
Leads technical planning, architecture, software development, system integration, and project delivery for enterprise multimedia asset tools. Develops solutions that acquire, store, and enrich operating-room videos using metadata from LPR and EHR systems. Coordinates staff, facilitates technical committees, evaluates integrations, establishes standards, gains stakeholder consensus, and ensures alignment with enterprise architecture. Provides technical leadership, manages custom and vendor applications, solves complex technology problems, and may provide 24/7 on-call support.
Summary Generated by Built In

Proactively assumes a team leadership role to direct and coordinate the work of other staff. Assigns tasks to staff taking into consideration workload balancing, skill sets, technical knowledge, and criticality of the tasks. Serves as a consultant or tutor in many specific technical areas of expertise to staff throughout the Division of Media Support Services (MSS). Serves on appropriate committees, acts as a resource to institutional committees, on an ad hoc basis, provides consultation in their area of expertise, and facilitates institutional work groups. Leads technical planning for areas supported by work unit as part of yearly division planning, and serves as an active member or facilitator of technical workgroups needed to advance project objectives. Leads committees to establish technical standards, promote integration of data, and/or coordination of projects across work units. Responsible and accountable for the on-time completion of tasks and projects as assigned, demonstrating a commitment to meet deadlines and priorities. Provides leadership in the technical design, system architecture, design, selection, and application of the of information systems resources to satisfy the requirements of the systems. Participates in major technical decisions, develops technical proposals that consider alternatives and business case, gains needed institutional approvals, and works effectively across departmental organizations gaining consensus of stakeholders. Is recognized beyond their division as a technical expert and is sought out for their in-depth knowledge. Also, is knowledgeable and applies a broad range of current technologies and recognizes how they fit into Mayo's environment. May participate in industry committees or organizations. Facilitates system technical reviews within the institution to ensure appropriate technical architecture and design, including understanding and applying concepts of enterprise architecture to ensure systems align, adhere and integrate within Mayo Information Technology enterprise environment. Works independently on all projects and assignments escalating to others based upon scope of authority, producing dependable results that consistently meet objectives. May be required to provide 24/7 on-call support. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership.

This position will be working as a solution architect and software developer for a collection of tools that handle multimedia assets for the enterprise. One of the products is a system to acquire, collect, and store videos from operating rooms and procedure rooms, and enrich the files with metadata pulled from the LPR and the EHR. An upcoming project will include evaluating the current integrations with the operating room recorders and streamlining the process and dataflows. 

This position is a combination of remote and on-site work; individual must live within a 100 mile driving distance to the Rochester, MN Mayo Clinic campus.

**Visa sponsorship is not available for this position.  Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

Bachelor’s degree and 8 years’ experience including 5 years’ of demonstrated technical experience and 3 years of demonstrated leadership experience. Master’s or Graduate degree preferred. 

Often moves among different work areas and seeks to do so. Demonstrated project and deliverable consistency through repeatable and reliable performance. Demonstrates initiative and self-motivation to complete tasks and assignments on time. Proven evidence of project management skills. Demonstrated oral and written communication, organization, problem solving, and facilitation skills. Evidence of mastery level expertise in multiple technologies. Demonstrated ability in solving complex technical problems with multiple technologies. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications.

About Us
Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Skills Required

  • Bachelor's degree
  • 8 years of professional experience, including 5 years of demonstrated technical experience and 3 years of demonstrated leadership experience
  • Master's or graduate degree
  • Project management experience and demonstrated ability to deliver projects consistently
  • Strong oral and written communication, organization, problem-solving, and facilitation skills
  • Mastery-level expertise in multiple technologies
  • Experience solving complex technical problems involving multiple technologies
  • Experience working in healthcare technology
  • Experience managing custom-developed and vendor-supplied applications
  • Ability to work within 100 miles driving distance of the Rochester, Minnesota Mayo Clinic campus

Mayo Clinic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.

  • Retirement Support — A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
  • Healthcare Strength — Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
  • Parental & Family Support — Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.

Mayo Clinic Insights

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The Company
HQ: Rochester, MN
54,000 Employees

What We Do

Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first."​ More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.

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