At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
We are currently hiring Tech Manager to join our growing X-Sight R&D engineering team in Pune. X-Sight is our cloud-native platform for financial crime products & solutions.
So, what’s the role all about?
The role of a Tech Manager is to ensure the consistent and successful delivery of software product that meets functional and technical quality objectives. The Manager accomplishes this by employing their: project management skills, understanding of technology and software engineering, and people leadership. Additionally, the Tech Manager is responsible for hiring and maintaining a highly skilled and performing team of software engineering professionals and ensuring their needs for technical challenges, skill growth, and overall career development are met.
How will you make an impact?
- Project manage the teams' delivery to a successful release by tracking work, dependencies and risks and taking corrective actions as necessary.
- Be accountable (in conjunction with the team technical lead) for the quality of the teams release by ensuring best quality engineering practices are followed including (but not limited to): writing and running of unit tests, smoke- and regression- test automation, code reviews, and design practices.
- Facilitate and support team member’s technical and career growth objectives through training, leadership opportunities, challenging work assignments, and focused mentorship.
- Oversee efforts to improve operational stability of team and software product by creating and monitoring operational dashboards to monitor and alert to system/platform problems and following up on action plans as a result of customer found issues.
- Build the team by hiring the best engineers. This includes direct participation and delegation of all recruitment and hiring activities as needed.
- Mentor/Guide the team technically.
- Work and collaborate in multi-disciplinary Agile teams, adopting Agile spirit, methodology and tools.
- Work with the Architect to develop prototypes/PoCs and validate design approach.
- Collaborate with various development & product teams in India, Israel, Slovakia, and US.
- Proactive and on-going performance management activities including regular 1:1s for establishing direction and providing corrective and reinforcing feed-back intended to help engineers to define and achieve career objectives and participating in R&D-wide performance calibration meetings.
- Follow the company Code of Ethics, policies and procedures at all times.
- Communicate in an effective and professional way with customers in and outside of the company.
- Reduce liability to the company by ensuring engineers are trained in relevant security and privacy standards and coding practices follow the same.
Have you got what it takes?
- 15+ years of experience in software engineering building highly available, scalable & distributed software systems
- 3+ years managing high performing team of 10+ engineers in an agile based software product development environment.
- Experience developing and supporting highly available, scalable, & distributed multi-tenant cloud-native SaaS product; preferably in Amazon Web Services (AWS)
- Development experience with Java, Spring boot microservices, Kafka, REST API, SQL, NoSQL databases
- Deep Knowledge and experience with software design patterns and how they can be incorporated into software design
- Deep experience with agile software development techniques and pitfalls.
- Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring.
- Nice-to-have: Development experience with Frontend stack like VueJS/ ReactJS /AngularJS/NodeJS, HTML, CSS
- Nice-to-have: Experience with data processing frameworks like Flink/Spark
- Nice-to-have: Familiarity with Time Series databases and Graph databases
- Nice-to-have: Development experience with data pipelines and ETL technologies.
- Nice-to-have: Familiarity with Security systems and practices (SAML, Oauth, JWT)
Education Qualification:
- BE/B.Tech in Computer Science
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 5466
Reporting into: Director
Role Type: Manager
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
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