At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Tech Manager of Engineering plans and directs all aspects of engineering activities and projects within the organization and manages a team of engineers. Ensures all engineering projects, initiatives, and processes are in conformance with organization's established policies and objectives. The ideal candidate should have strong technical skills and be able to provide expert technical guidance for engineering initiatives. He should also be good with project management skills and. Guides the team to follow the best software development and testing processes and tools to ensure best quality of products.
How will you make an impact?
- Work closely with product manager, technical architect, QA engineers, Technical writers, and software engineers to define/develop features - big and small for our products.
- Actively guide and mentor the team to develop product features.
- Assist in the development of short, medium, and long-term plans to achieve strategic objectives
- Drive and impact all current processes related to software development and improvements across the org as necessary.
- Manage all people aspects of the team, such as hiring, reviews, mentoring, and promotions, etc.
- Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives.
- Develop performance-oriented culture
- Promote innovation
- Ensure best software quality of products
Have you got what it takes?
- 13+ years of experience in Software Engineering
- At least 2 years experience in managing teams of software developers and testers.
- Development experience with developing software around BigData, Machine Learning ,AI
- Experience with developing/using Generative AI models, RAG, Prompt engineering will be a big Plus.
- Have a point of view of leveraging AI for business use cases
- Awareness of Data pipelines , Data Quality , will be an advantage
- General hands on with Java/Js/Python as programming language is a must
- Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem
- Deep experience with Agile/SCRUM/SAFe software development methodologies
- Experience developing Cloud based software products that can perform, scale, and integrate into a broad Cloud ecosystem.
- Experience with CI CD practices using standard tools such as Jenkins, Docker, VMs and Artifactory
- Effective People Management skills - Holds team members accountable and inspires, motivates, develops, and engages team to create strong morale and spirit; shares wins and successes; fosters open dialogue, and creates a feeling of belonging in the team
- Managerial Courage - Provides current, direct, complete, and actionable positive and corrective feedback to others; is not afraid to make difficult changes to the team when necessary
- Drive for Results - Constantly and consistently one of the top performers; Pushes self and others for results; change agent; innovative; continuous improvement mindset
- Change Management - Ready and capable to embrace change; guides employees through change
- Have a point of view and ability to convince others to work for it
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere
Requisition ID: 5541
Reporting into: Director
Role Type: Manager
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
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