Team Leader

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

EIT is a centralized group within Global Risk Management responsible for independent testing of operational processes within the eight lines of business and enterprise control functions at Bank of America to ensure the company is in compliance with domestic and international laws, rules and regulations, and that risk and controls procedures are operating effectively.

Job Description*

The Sampling and Test Development Specialist II, with minimal supervision, works in collaboration with the Test Owners, Front Line Units, other Sampling and Test Development resources along with the Test Execution Teams to design and assess the quality of both manual and automated tests, validate data sourcing, conduct required sampling governance or distribute samples for testing, and design or revise sampling procedure documentation, with expert level efficiency and quality. This includes driving test structure to support automation.  They will make required changes to new and existing test scripts and test plan documentation, as well as sample and data requirements and maintain integrity within the system of record.

The Sampling and Test Development Specialist II will independently gather test scripting and data requirements and work with data partners to ensure appropriate test design and sampling requirements are incorporated in to the Test Plans Evaluates if pilot testing is required and participate in testing as needed and participates in other phases of testing (intake, execution, reporting) to provide expertise and feedback on areas assigned. Maintains SOR (System of Record) tracking of test status per standards. Provides peer coaching and direction where needed.

Responsibilities*

This role is responsible for accessing pertinent databases or acquiring raw data from third party sources along with all associated documentation and for documenting business procedures within testing scripts. The Sampling and Test Development Specialist II often acts independently to uncover and resolve issues associated with procurement of data to be used for testing and the structure and design of complex tests.

This role will deliver high-quality results and manage, manipulate and summarize large quantities of data. The Sampling and Test Development Specialist II must participate in and occasionally lead additional projects across Sampling and Test Development including escalation of areas requiring process refinement and revision and taking leadership role to affect changes when needed.

Requirements*

 Education*

Graduates or Post-Graduates in Computer Science, Software Engineering, Statistics. Tech/B.E./B.Sc.(Statistics)/B.C.A./M.C.A/M.Sc.(Statistics)

Experience Range*

6  + years

Foundational skills*

Demonstrated project management skills; Ability to handle multiple competing priorities with demonstrated success at achieving SLA (Service Level Agreements)

Strong partnership and influencing skills.

Excellent verbal and written communication skills as well as interpersonal skills

Self-starter, organized, versatile, capable of performing work independently with minimal direction.

Ability to think independently, solve complex problems, and develop integrated solutions.

Ability to translate business objectives to comprehensive test requirements.

Demonstrated ability to interface effectively with Senior management. Strong team player.

 Desired skills

Audit / Testing / QA experience

Compliance or Risk certification a plus

Diverse experience across multiple lines of business and functions

Strong familiarity with sampling business requirements and test design

• Advanced understanding of automation tools and ability to influence test owners to define ways to structure tests in an automated fashion.
• Advanced knowledge of data warehouse and mining concepts and baseline understanding of SAS/SQL query language and syntax
• Experience building queries to source data from a variety of different types of data sources such as DB2, Teradata, Oracle, SQL Server, Hadoop, Hive, Python
• Proficiency with MS Office suite with an emphasis on Excel to perform data analytics, pivot tables, lookups and data analytics
• Proven ability to leverage automation efficiencies, tools, and capabilities where possible.
• Experience building data acquisition routines in a tool such as Trifacta, Alteryx, MicroStrategy, Tableau, Cognos, Python (or other similar business intelligence applications)
• Strong research, analytical, problem-solving, and technical skills

Include systems knowledge, certifications, etc.

• Extensive functional or professional knowledge
• Business Writing and Acumen
• Acts with Courage and Conviction
• Strong Business Acumen
• Drives Operational Excellence
• Critical Thinking and Analysis
• Attention to Detail
• Knowledge of sampling methodologies
• Strong Partnership and Influencing Skills
• Collaboration
• Time Management
• Adaptability
• Issue Management
• Quality Assurance

Work Timings*

12:30 to 9:30 PM

Job Location*

Chennai