Team Leader - HR

Posted 6 Hours Ago
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Noida, Gautam Buddha Nagar, Uttar Pradesh, IND
Hybrid
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Serve as strategic HR business partner advising leaders on talent management, performance, employee relations, engagement, workforce planning, and organizational development. Drive performance management, career movements, grievance resolution, policy compliance, rewards and recognition, and improve employee experience aligned with people strategy.
Summary Generated by Built In
Description and Requirements
Position Summary
The HR Business Partner (HRBP) serves as a strategic advisor and consultant to business leaders, aligning human resources initiatives with organizational goals. This role is responsible for driving talent management, employee engagement, workforce planning, and organizational development strategies. The HRBP collaborates closely with leadership to support performance management, change management, and employee relations, ensuring a high-performing and inclusive workplace culture. The ideal candidate will possess strong business acumen, excellent interpersonal skills, and a proactive approach to solving people-related challenges.
Job Responsibilities
  • Lead, plan, partner, execute HRBP & Employee engagement deliverables such as Performance Management, Talent Management, Grievance & Issue handling for the organization.
  • Improve employee experience by continuously improving people practices that aligns with the people strategy.
  • Performance Management- effectively drive and execute Goal Setting, Performance & Career conversations, Year-end deliverables on feedback and compensation action; Equip people managers to deliver on role expectations vis a vis performance management
  • Career Guidelines and Movements - Manage career movement in line with guidelines specific to different levels in the organization; Provide inputs to career paths keeping in mind the changing needs of the organization
  • Employee Grievance and Disciplinary Procedure -Compliance to disciplinary procedures as per applicable statutory requirements; Adherence to escalation matrix & timely resolution of issues mitigating risk & exposure for the organization
  • Policies and Procedures - Strong hand on organization policies and procedures, ensure timely communication and devise ways to minimize fall outs.
  • Engagement Practices - Improve employee experience by continuously enhancing people practices that align with people strategy & encourage demonstration of MetLife Values and culture
  • Rewards and Recognition- Drive practices to ensure that employees feel valued and recognized for their work; Manage the rewards and recognition framework for the business
  • Professional with 4 - 6 years overall HR experience with 2-3 years BPO experience in handling Relationship functions either independently or for a large sized operation.

  • Education, Technical Skills & Other Critical Requirement
    Education
    MBA
    Experience
    (In Years)
    4-6 Year
    Technical Skills
    • Strong domain knowledge- Statutory & Labor laws, Employment norms
    • Proficiency in Excel, Word & PowerPoint.
    • Analytical bent of mind with a strong ability to influence & drive for results.

    About MetLife
    Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
    As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
    Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
    #BI-Hybrid

    Skills Required

    • MBA
    • 4-6 years overall HR experience
    • 2-3 years BPO experience handling relationship functions
    • Strong domain knowledge of statutory and labor laws, employment norms
    • Proficiency in Excel, Word, and PowerPoint
    • Experience driving Performance Management and Talent Management processes
    • Experience handling employee grievance, disciplinary procedures, and employee relations
    • Experience managing rewards and recognition frameworks and engagement practices
    • Analytical mindset with ability to influence and drive results

    What the Team is Saying

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    The Company
    HQ: New York, NY
    43,000 Employees
    Year Founded: 1868

    What We Do

    We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

    Why Work With Us

    At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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    About our Teams

    MetLife Offices

    Hybrid Workspace

    Employees engage in a combination of remote and on-site work.

    MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

    Typical time on-site: Flexible
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