The Role
Join sales demos to showcase in-office bench VAs, perform real-time vetting and live introductions, maintain bench readiness and collateral, schedule chemistry checks, and rapidly match clients to VAs to accelerate deposits-to-first-meet timelines.
Summary Generated by Built In
About the Role
The Talent Solutions Specialist (TSS) is responsible for leveraging our In-Office Bench to close deals. You will move recruitment from the "back-end" to the "front-line," joining sales demos to provide instant talent validation, showcasing our managed office environment, and ensuring that every $200 deposit is backed by a "ready-to-work" human match.
Key Responsibilities
- Live Sales Call Participation: Join AE demos on-demand to act as the "Technical Talent Expert." You will answer "Who do you have?" by introducing specific Bench VAs sitting in the office
- The "Visual Proof": Physically walk to a VA’s desk or pull them onto your camera during a live Zoom to demonstrate our Managed Office quality and security
- Real-Time Vetting: Verify client requirements (tech skills, shift times, language) during the demo to ensure the AE sells a "hirable" role
- Idle Bench Talent Management: Maintain a "Live Talent List" of VAs in the office. Ensure every Bench VA is camera-ready and has a 60-second video intro for AEs to screen-share.
- Momentum Locking: Hard-schedule "Chemistry Checks" between the prospect and a Bench VA before the sales call ends.
- Feasibility Guardrail: Provide real-time feedback on whether a prospect’s requirements are realistic for our current bench or if a custom search is required.
Key Activities
- 1. Participating in Sales Activities & Demos
- Live Pull-ins: Act as the "On-Call" expert during sales demos. When an AE pings, you join the Zoom/Meet to discuss specific talent availability and demonstrate our office-managed quality
- Bench Showcasing: Physically introduce Bench VAs to prospects during live calls to build immediate trust and "Chemistry Checks."
- Feasibility Guardrail: Provide real-time feedback on whether a prospect’s requirements are realistic for our current bench or if a custom search is required
- 2. Bench VA Talent Management
- Daily Bench Report: Own and distribute the "Daily Hot Sheet" to the Sales team, highlighting the top 5 "Ready-to-Deploy" VAs currently in the office
- Digital Gallery Management: Ensure every VA on the bench has a high-quality resume/CV and a 60-second video introduction for AEs to use as sales collateral
- Bench Engagement: Keep Bench VAs "Camera-Ready" and briefed on active sales leads so they can jump into a call with 60 seconds' notice
- 3. High-Velocity Matching
- The "Zero-Day" Match: Aim to match a client with a Bench VA before they leave the sales call
- Hand-off Accuracy: Translate the "vibe" and nuances of a sales call into a perfect internal brief for the Solutions Expert and the assigned VA
- Scarcity Management: Communicate talent "sell-out" risks to AEs to help drive urgency and close deposits faster.
What Success Looks Like
- Deposit-to-Match Speed: Reducing the time between a $200 payment and the first "Meet the VA" call to under 24 hours
- Sales Conversion Rate: Increasing the AE close rate by providing "Live Proof" of talent.
- JRF Accuracy: 0% "Wrong Hire" complaints in the first 30 days of an account.
Requirements
- 2+ Years in Recruitment or Talent Acquisition: Specifically in high-volume or VA/BPO environments
- Sales Instincts: You must be comfortable "selling" a person’s skills and our company’s managed office model
- Professional Presence: Since you are a "face" of the company on Zoom calls, you must be articulate, high-energy, and professional
- Technical Literacy: Ability to quickly understand client "Tech Stacks" (CRMs, PM tools, AI) to match them with the right VA skill sets
- On-Site Presence: Must be physically in the office to interact with the Bench VAs and show the facility to prospects
Skills Required
- 2+ years in recruitment or talent acquisition (high-volume or VA/BPO environments)
- Sales instincts; comfortable selling candidate skills and the managed office model
- Professional on-camera presence; articulate, high-energy, and polished
- Technical literacy to understand client tech stacks (CRMs, PM tools, AI) for matching
- On-site presence in the office to interact with Bench VAs and show the facility
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The Company
What We Do
Wing provides SMBs, startups, and executives with top-tier remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your super affordable team member to whom you can delegate excess work while you do the important things to grow your business.
