Jobs at Wing Assistant

Coordinates supplier pricing, product sourcing, purchase order audits, delivery tracking, freight arrangements, customs documentation, and shipping issue resolution. Supports sales through SKU data entry, operational email screening, customer quotes, and sales orders. Requires strong communication, organization, technology skills, and availability for US work hours on a remote schedule.

Own customer onboarding, adoption, support, implementation, and expansion for a SaaS platform. Configure workflows, integrations, APIs, webhooks, automations, and AI-powered solutions; troubleshoot customer issues; create demos and proofs of concept; and translate customer feedback into product requirements. Partner with Product and Engineering, maintain customer documentation, identify upsell opportunities, and manage customer requests through resolution.

Provides administrative and virtual assistant support, including document organization, data entry, research, CRM updates, invoicing, reporting, project monitoring, calendar coordination, travel bookings, phone calls, and email management. Requires strong communication, organization, time management, technical skills, and availability for US work hours and graveyard shifts. The role includes paid training and a hybrid setup with mandatory onsite training in Makati City.

Own customer onboarding, adoption, issue resolution, and expansion while configuring SaaS workflows, integrations, APIs, automations, and AI-powered solutions. Translate customer needs into product requirements, user stories, and implementation details for Product and Engineering. Build demos, proof-of-concepts, documentation, and customized workflows; manage account configurations and customer records; identify upsell opportunities; and continuously experiment with AI tools and platform capabilities.

Own customer onboarding, adoption, support, implementation, and expansion for a SaaS platform. Configure integrations, APIs, webhooks, automations, and AI-powered workflows; troubleshoot customer implementations; create demos and proof-of-concepts; and translate customer feedback into product requirements. Manage documentation and follow-up while partnering with Product and Engineering to improve solutions and identify upsell opportunities.

Own customer onboarding, adoption, issue resolution, and expansion while configuring SaaS workflows, integrations, APIs, webhooks, automation, and AI-powered solutions. Translate customer requirements into product specifications, demos, documentation, and actionable feedback for Product and Engineering. Manage customer accounts and implementation details, troubleshoot technical issues, identify upsell opportunities, and communicate effectively with customers and internal teams.

Own customer onboarding, adoption, issue resolution, and expansion while configuring SaaS workflows, integrations, automations, and AI-powered solutions. Translate customer workflows and feedback into product requirements, user stories, and implementation details for Product and Engineering. Create demos, proofs of concept, documentation, and enablement materials; troubleshoot implementations; maintain customer configuration records; and identify upsell opportunities. The role requires strong ownership, communication, technical curiosity, organization, problem-solving, and comfort with APIs, webhooks, scripting, and AI tools.

Own customer onboarding, adoption, issue resolution, technical implementations, workflow configuration, AI-powered solutions, and expansion opportunities. Translate customer workflows and feedback into product requirements, collaborate with Product and Engineering, create demos and documentation, troubleshoot integrations, and maintain accurate account records. The role requires strong communication, organization, technical curiosity, problem-solving, initiative, and comfort with APIs, automation, AI tools, and SaaS products.

Conduct outbound prospecting through calls, voicemails, and omnichannel outreach; qualify business owners and capital-group prospects; schedule appointments; maintain prospect relationships; update Salesforce records; and escalate qualified opportunities to Account Executives. The role requires strong English communication, outbound sales experience, dialing-system proficiency, and independent work capability.

Supports day-to-day e-commerce administration, including Shopify product and order management, inventory, customer data, inboxes, CRM and pipeline support, lead research, invoicing, payment verification, and backorders. The role requires proactive problem-solving, strong organization, commercial awareness, and independent decision-making while working remotely during UK business hours.

Provides personal and household administrative support, including managing deliveries, errands, meals, repairs, installations, vendors, building access, travel logistics, reservations, drivers, and service providers. Requires responsive phone and text communication, strong written communication, and comfort using AI tools. Training covers client preferences, operating routines, vendor coordination, and communication workflows.

Conduct high-volume candidate interviews, screenings, and assessments; maintain talent pools and accurate ATS records; prepare qualified candidates for client-facing recruitment teams; collaborate with sourcing and talent acquisition staff; monitor candidate quality; meet hiring SLAs; and improve recruitment processes and candidate experience.

Conduct full-cycle recruitment for virtual assistants and candidates across various functions. Responsibilities include sourcing, interviewing, screening, reference verification, offer processing, onboarding, ATS updates, candidate communication, pipeline management, and collaboration with sourcing and talent acquisition teams. The role also supports process improvement, recruiting analytics, stakeholder updates, and talent pipeline diversification.

Conduct outbound calls, leave voicemails, qualify business and capital-group prospects, schedule appointments, and maintain relationships through follow-up. Escalate qualified opportunities to Account Executives, accurately track lead activity in Salesforce, and use omnichannel prospecting systems. The role requires strong English communication, outbound sales experience, independent work, a neutral accent, and reliable home-office equipment and internet.

Owns the post-sales pipeline from deal handoff through launch and early stabilization. Responsibilities include monitoring pipeline health, enforcing SLAs, coordinating sales, staffing, onboarding, training, and customer success teams, managing escalations, reporting risks and forecasts to leadership, improving workflows, and developing operational tooling. The role requires hands-on execution, cross-functional accountability, process discipline, analytical problem-solving, and the ability to operate directly with the CEO and executive leadership.

Conducts Spanish- and English-language candidate interviews, screenings, and assessments for high-volume virtual assistant recruitment. Responsibilities include sourcing candidates, managing large applicant pools, using an ATS, collaborating with hiring managers, presenting candidate recommendations, meeting recruitment deadlines and SLAs, and improving hiring processes and candidate experience.

Own a portfolio of B2B customer accounts from onboarding through adoption, renewal, and expansion. Configure AI phone and workflow products, launch customers on supported integrations, test solutions, manage escalations, communicate proactively, and coordinate with integration engineering. The role requires daily customer calls, churn prevention, upselling, documentation, and identifying automation opportunities for small businesses and healthcare practices.

Own a portfolio of B2B customer accounts from onboarding through adoption, renewal, and expansion. Configure AI agent call flows, prompts, integrations, transfer rules, and notifications; launch and test customer implementations; manage escalations and follow-ups; communicate proactively by phone and email; identify churn risks, collect past-due revenue, close upsells, document recurring fixes, and surface new automation opportunities.

Drive high-velocity B2B sales to U.S. SMB owners by conducting discovery calls, delivering product demonstrations, managing the sales cycle, and closing deals through first payment. The role requires value selling, disciplined pricing, follow-up, call control, target achievement, and client relationship management. The executive will collaborate with the sales team, monitor competitors, and work U.S. business hours while selling AI agent products remotely from Colombia.

Own client onboarding, configuration, adoption, troubleshooting, communications, retention, and expansion for B2B SaaS AI agent solutions. Provide technical guidance to nontechnical stakeholders, manage go-lives, collaborate with engineering on APIs and integrations, and support customers during US business hours. The role requires strong English and Spanish communication, independence, organization, and customer relationship management.