Wing Assistant
Jobs at Wing Assistant
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Serve as the first point of contact for customers via email, chat, and phone. Quickly resolve common issues (billing, account status, document requests), escalate complex cases with clear context, manage urgent incidents, keep customers informed of next steps, and maintain accurate notes for every interaction.
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Manage timelines, risks, tasks, and resources for 60+ concurrent IT projects; maintain project data in ClickUp; coordinate with stakeholders and Wing assistant to ensure timely delivery and quality.
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Serve as the first point of contact for customers via email, chat, and phone. Resolve common issues (billing, account status, documentation), escalate complex problems with clear notes, manage urgent incidents, keep customers informed, and maintain accurate conversation records.
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The Account Executive will manage the entire sales cycle, from prospecting to closing deals, and collaborate with various teams to enhance customer acquisition.
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Provide fast, friendly first-response support via email, chat, and phone. Resolve common issues (billing, account status, document requests), escalate complex problems with clear context, handle urgent issues, keep customers updated, and maintain accurate conversation notes.
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Make outbound calls using power/parallel dialers, leave voicemails, qualify prospects, schedule appointments, nurture relationships, and escalate qualified leads to Account Executives. Maintain accurate records in Salesforce and manage prospect engagement with omnichannel systems. Remote role requiring a neutral English accent voice sample, specific equipment, and EST shift coverage.
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Make outbound calls using power dialers, qualify prospects, leave voicemails, schedule appointments, maintain CRM records in Salesforce, escalate qualified leads, and manage prospect engagement via omnichannel systems.
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Serve as the CEOs strategic right hand: manage communications, complex calendars and international travel; produce executive reports, dashboards, and briefs; analyze workflows to identify inefficiencies; support financial tracking and budgeting; handle confidential information and drive operational improvements across departments.
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The Sales Caller will engage with customers to provide product information, qualify leads, manage appointments, handle collections, and support internal teams, all while maintaining excellent communication and organizational skills.
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The Digital Marketing Specialist will manage digital marketing campaigns, branding consistency, lead generation, and content strategies, while also analyzing performance metrics and coordinating with affiliates.
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The role involves lead generation, customer engagement, scheduling sales demos, managing a CRM, reporting performance, and general administrative tasks.
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The Social Media Assistant will manage multimedia content, engage with audiences, develop content calendars, and assist in social media ad campaigns.
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The Bilingual Content Writer will craft diverse content including articles, blogs, and social media posts while managing publishing schedules and coordinating with design and marketing teams.
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The Graphic Designer will create visual content for various platforms, manage publishing schedules, collaborate with content writers, and assist in marketing strategies and campaigns.
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The Legal Counsel Operations manages employment-related legal matters, ensures compliance with labor law, and handles PIP enforcement and disputes within a global remote setup.
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The Operations Manager oversees supervisors, enhances productivity, coaches teams, addresses issues, and fosters relationships to improve operational processes.
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The Resolution Specialist manages escalated customer concerns, investigates service issues, ensures satisfaction and resolves problems efficiently with cross-functional teams.
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The Outbound Cold Caller will conduct high-volume calls to generate leads, schedule meetings, and execute multi-channel outreach, focusing on turning cold prospects into opportunities.
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The Social Media Manager will enhance Wing's online presence through engaging content on TikTok, Instagram, and YouTube, facilitate community interactions, and manage the posting calendar.
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The Sales Development Representative will conduct cold calls and multi-channel outreach to generate qualified sales meetings, identify leads, and support the sales team with outreach strategies.
